President and Chief Executive Officer
Alex Munter is President and Chief Executive Officer, bringing to the role more than 20 years of leadership in health and social services and an incredible commitment to helping families in our community.
Alex is leading the hospital into the future as it faces new challenges and takes advantage of new opportunities to build an exceptional patient experience and better connect care for the patients and families we serve.
Under Alex’s leadership, the hospital completed the most comprehensive strategic review in its 40-year history, setting for itself a new vision for the future of healthcare in this community,
and an action plan to get there. The hospital has prioritized a number of backbone initiatives that will underpin this work, including the deployment of an integrated electronic health record, the roll out of Lean processes to drive continuous improvement and a refresh of its talent management strategy. Patient satisfaction surveys have several times identified CHEO as the best place for pediatric care in Ontario and Forbes Magazine has twice named the organization as the best place to work in Canadian healthcare.
In 2012, Alex served as co-chair of Ontario’s Health Kids Panel along with Kelly Murumets, President and Chief Executive Officer of ParticipACTION. The final report recommended starting kids on the right path from conception to birth, changing the food environment, and creating healthier communities.
Prior to joining CHEO Alex was Chief Executive Officer of the Champlain Local Health Integration Network (LHIN) -- the provincial government agency responsible for planning, integrating and funding health services in the region. He strengthened the region’s health system by making strategic investments at hospitals and community-based agencies in both urban and rural areas of our region. In particular, he made great strides in improving care for the elderly by putting in place programs that help vulnerable seniors stay independent and healthy for as long as possible in their own homes.
Prior to joining the LHIN, Alex was Executive Director of the Youth Services Bureau (YSB), one of Ontario’s largest accredited children's mental health agencies. During his tenure, the organization grew by one-third, adding services and expanding its reach. It won recognition for a ground-breaking new health clinic for street-involved youth, the establishment of a youth mental health hub and launch of innovative new clinical mental health programs, closer co-ordination between hospitals and community mental health providers, new programs to help at-risk youth find and keep jobs and new measures to improve the agency’s governance, efficiency and service quality.
Alex was a City and Regional Councillor in Ottawa from 1991 to 2003. From 1997 onward, he headed council committees responsible for health and social services with oversight of the city’s $550 million human services budget. In that role, he led Council to unanimously adopt pioneering smoke-free regulations in 2001; helped open new child care centers, expand the number of child care spaces, and expand public health programs for children and youth; worked with provincial government to oversee the transfer of ambulance services and social housing to the municipal level; initiated Canada's first comprehensive public access defibrillator program; expanded long-term care for seniors; funded hospital expansions and worked with the Community Care Access Centre and community support agencies to improve at-home support services for seniors and people with disabilities.
Alex holds a Bachelor of Social Sciences (BSocSc) degree from the University of Ottawa, a Master of Science (MSc) degree in Behavioural Science from the London School of Economics and a professional designation as a Certified Health Executive (CHE) from the Canadian College of Health Leaders. After leaving city government, he was a Visiting Professor in the School of Political Studies at the University of Ottawa, teaching there and at Montreal’s Concordia University.
Alex was very involved in the restructuring of hospital and other health services as a member of the former Ottawa-Carleton District Health Council in the 1990’s. Other health-planning leadership roles included his assignment as Co-Chair of the Regional Task Force on Health Care (1998-1999), member of the board for the Ottawa-Carleton Children's Aid Society (1997-2000), Co-Chair of the National Network on Ethnocultural Communities and AIDS (1990-91), member of the Ontario Advisory Council on Multiculturalism (1992-94), Board Member of the Community Foundation of Ottawa (2004-2006), and appointment to the Ontario Public Health Capacity Review Committee and chair of its governance panel (2005-2006).
Alex has won numerous awards from a wide range of organizations for his contributions to the community, including the Centre for Addiction and Mental Health, the Canadian Institute for Child Health, United Way/Centraide Ottawa, the Federal Business Development Bank, l’Association Canadienne-Française de l’Ontario d’Ottawa, Leadership Ottawa and the Ontario Association of Social Workers.Alex has also been awarded the Ontario Volunteer Service Award in the 1990's and most recently in 2012, he was awarded the Ontario Francophonie Award and the Queen's Diamond Jubilee Medal.