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Epic: One Patient – One Record

Important Summer renovations in Emergency and inpatient units - click here to learn more

CHEO is rolling out a new electronic health record system across the hospital called Epic.

In a rapidly changing world, we need the latest tools to deliver the very best care for your children. Much like we nePicture of two team meambers in front of a monitoreed to use thermometers, ultrasound machines and surgical tools, so too do we need the right tools in place to ensure health care providers, patients and families have what they need to make informed decisions. Once fully implemented, all patient records will be in one place and provide a seamless flow of timely, up-to-date information as a patient moves through the hospital. 

Our patients and families expect electronic access to personalized health information and services. You expect just one electronic health record per patient. For you, Epic means:

  • Streamlined communication: you only need to tell your child’s story once
  • More active involvement in your child’s care
  • Increased safety
  • Reduced wait times
  • Instant access to your health records via MyChart
  • Enhanced security and privacy

Watch Camryn’s story to learn how CHEO is using its electronic health record to support parents and provide coordinated, connected care to its young patients.

By migrating to a paperless environment, CHEO will increase efficiency and improve the quality of our care at each step along the way.

Did you know…CHEO is the first Canadian hospital to achieve HIMSS stage 6 in Ambulatory Care, among the .5% of all hospitals to have achieved this designation.

Summer renovations in Emergency and inpatient units

As part of our commitment to continuously improve our care for patients and families, we will soon begin modifying rooms and installing the computers and workstations physicians and staff need to start working in Epic—our new integrated electronic health record system—this fall. About 150 different locations will require minor renovations across Emergency, all inpatient units (including NICU and PICU), the Medical Day Unit, nursing stations, medication rooms and the hospital pharmacy.

Work begins in the Emergency Department on June 5, where they will continue operating as usual but close specific rooms while the renovations are done, mobilizing staff and resources to provide the level of care patients and families require.

Inpatient units will close for renovations on a rotating schedule starting July 4. We will do everything necessary to ensure a smooth transition for inpatients who may be moved temporarily from one unit to another while these renovations are completed, and to keep you informed of what’s happening, when and where, as well as how you might be affected.

For more information, contact Maureen Jones, Patient/Family Representative, at or ext. 3078.

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