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I have more questions!

How old do I need to be to apply to volunteer ?

Applicants must be 16 years old to apply. 

I am a grade 11/12 high school student. Do you accept Co-op placements?

Yes. The school co-op teacher needs to contact the Volunteer Resources office.

I wish to observe or shadowing medical staff, and /or complete a school placement.

Volunteer Resources does not offer observership placements or shadowing opportunities. Placements in conjunction with an accredited College or University, intended to accomplish a defined amount of hours within a related field of study, will be co-ordinated with Human Resources.

I am an adult and I often travel during the year. Can I still apply?

Taking a vacation or requiring a leave of absence is acceptable during a volunteer’s involvement. For continuity of programming, volunteers with an extended absence of more than two months (eight weeks or more), cannot be guaranteed the same role and/ or shift upon return. Every effort will be made to accommodate.

Can my child volunteer with me?

Parents may not register as a volunteer with the intention of bringing their child in as a volunteer. Children under the minimum ages cannot be registered as a volunteer and have a parent monitoring them during a volunteer role.

I wish to offer my time for a short-term activity / organize a group visit, especially during Holidays.

We appreciate your thoughtfulness in considering CHEO - OCTC. We seek individuals who can commit to a commitment of 10 – 12 months. Hosting any type of large-scale event is very difficult for us at CHEO - OCTC. We do not have a room that can easily accommodate large events and from an infection prevention guidelines as well as patient safety, confidentiality, privacy, and logistics perspective, it is very difficult to move kids from their room to a common area for them to participate in an event.

I would like to bring my pet to visit the patients. Can this be arranged?

CHEO - OCTC runs a Pet Therapy program in partnership with Ottawa Therapy Dogs. Please contact Ottawa Therapy Dogs for more information:

I have submitted an application. How long will it take to be contacted and become a registered volunteer?

Volunteer opportunities are not always available when you submit your application. When an opportunity becomes available and matches your availability and interests, you will be contacted to discuss. Many factors are considered when matching volunteers to a role, including your availability, interests, skills and how they match to our current available opportunities.

Will I be trained for my volunteer role?

Volunteer Resources will ensure that new volunteers are provided with an Orientation to make certain that policies and procedures are understood for the safety and well-being of volunteers, clients, staff, and the general public. Program staff will provide specific training to their volunteers and will guide, support and assist all new and experienced volunteers.

Will I have to pay for parking as a volunteer?

Complimentary parking is available to registered volunteers. A refundable deposit will be necessary.

What is the dress code for volunteers?

Volunteers are ambassadors for the hospital and how they dress reflects on the hospital. An ID badge, and vest are issued to Core program volunteers. A refundable deposit for the vest will be necessary. Summer program volunteers wear a t-shirt and ID badge.

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