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About the Metabolics Program

The clinic provides care for the following types of symptoms or diseases:

  • Children with recurrent unexplained illness or progressive deterioration in physical or mental status;
  • Children or adults with unexplained developmental delay, mental retardation, seizures, autism or autistic-like features;
  • Children or adults with known or suspected genetic metabolic diseases such as amino acid, fatty acid, organic acid, or sugar disorders, lysosomal storage, peroxisomal or mitochondria disorders;
  • Children with a positive newborn screen; and
  • Children and adults with a positive family history of metabolic disease

How to make an appointment

A physician referral is required. Important information to include in your referral:

  1. Physician’s full name and phone number;
  2. Physician’s number;
  3. Patient’s name, address, and phone number;
  4. Relevant family history (i.e. who is affected, exactly how they are related to the patient); and
  5. Appropriate medical records (i.e. pathology reports, test results) of the patient and/or affected relatives.

All referrals can be faxed or mailed to:

Metabolics, Dept Pediatrics
Clinic wC-2, W3116, 3rd floor Max Keeping Building, CHEO
401 Smyth Road
Ottawa, ON K1H 8L1

Phone : 613 737-7600 (ext 2821)
Fax: 613-738-4216

What should you bring to your appointment? 

  • Health Card
  • Relevant medical records
  • Relevant dietary records
  • Prescription renewal request

What happens at the Metabolics clinic?

A medical student, resident or fellow may see you or your child first.

You or your child will see one or more of the following:

  • Doctor(s) with special expertise in genetic metabolic disorders;
  • Dietician(s) who specialize in the nutrition issues of metabolic disorders; and
  • If needed, we also arrange access to psychology and social work services.

Some tests may need to be performed on the day of your visit or shortly after. Some of these tests include:

  • Blood test ( about 1 tsp);
  • Urine test; and
  • X-Ray(s)/Scan(s)

If needed at later visits, more specialized testing could be requested. These tests and the results will be discussed with you at your clinic visits.

Do I have to pay for anything?

The visit and testing is usually covered by your provincial health care insurance. Exceptions may occur and will be dealt with on a case-by-case basis. Always bring you and your child’s health cards.

What if I need an interpreter?

Interpretation services are available in many different languages. Please let the administrative assistants know and arrangements will be made for you. Please let us know in advance.

Location and Hours

The Metabolic Clinic is located on the 3 rd Floor of the Max Keeping Wing adjacent to the main hospital building. From the main entrance of the Max Keeping Wing (2nd Floor), we are located one floor up at the end of the corridor room W3116 on the left. OPD clinics are held on Monday all day and Tuesday mornings. In certain cases, you may be seen outside clinic hours.


Clinic wC-2
Room W3116
Max Keeping Wing
401 Smyth Road
Ottawa, ON K1H 8L1

Office Hours of Operation
Monday to Friday 8:00 – 4:00

Administrative Assistant:
Tel: 613-737-7600 x 2821
Fax: 613-738-4216

For more information about your visit to CHEO click here.

For any inquiries please call the clinic at 613-737-7600 ext 2821.

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