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CHEO is On the Move!

OTTAWA –Today, the Children’s Hospital of Eastern Ontario (CHEO) will begin moving its emergency department to a brand new unit, almost 50% bigger than the existing facility. The hospital seeks the community’s patience during the scheduled two-day move.

“CHEO constantly strives to provide the very best level of care for every child and youth in our community”, said Megan Wright, Director, Emergency Department (TBC) “With the opening of a new, state-of-the-art emergency department, we can take that one step further.”

“However, we’d really appreciate the community’s support during the transition from the old emergency department to the new facility. While we will bring on extra staff during the move days, based on what other hospitals have experienced, we know that there could be a significant increase in wait times.”

CHEO asks that families consider going to their pediatrician or family doctor today and tomorrow, unless they are dealing with a true emergency, such as:

  • Difficulty breathing (for example: breathing faster than normal, looks paler than usual or has whitish or bluish lips, is coughing excessively, choking or breathing irregularly).
  • Has an injury where it is suspected that a bone may be broken or stitches required.
  • Vomiting following an injury.
  • Diarrhea, vomiting AND has no tears, a very dry mouth, and has not urinated at least two to three times over the last 24 hours.
  • Under three months of age with a fever over 38° C or 100.4° F.
  • Has a fever and is difficult to wake up or is very sleepy.
  • Develops a rash that does not turn white when you push on it.

If there is no family physician, or the physician is unavailable, families can call or visit one of the following:

Telehealth Ontario: 1-866-797-0000 for immediate health advice from a Registered Nurse;

Quebec: local CLSC (8-1-1) during the daytime, and after hours listen to the recording for directions, which give a telephone number to call in the Outaouais region;

Your local Community Health Centre: (see telephone listing for Clinics in the yellow pages) or a Family Medical Centre (also see telephone listing for Clinics in the yellow pages) which can assist with minor emergencies such as stitches and casts.

The move of the emergency department is one of several expected milestones for the new Garry Cardiff Critical Care Wing, whose grand opening is scheduled for mid-September. The old emergency room was built some 35 years ago and served a smaller population. Now, the CHEO emergency room sees more than 53,000 emergency department visits per year.

The new emergency room will be 48% bigger than its predecessor, providing much needed space for patients, families and clinical staff. It features separate entrances for ambulances and patient walk-ins. It is outfitted with new equipment, makes better use of the space, and provides better patient confidentiality and flow. It also houses a secure area for mental health patients and provides plenty of natural light. The nurses’ stations are now centrally-located to ensure a better view of, and better access to, all patients.

Parents should note that the entrance to the new emergency room is the same as before.

CHEO truly appreciates the community’s help in making this a smooth transition for all.

CHEO Media Relations: 613-737-2343
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