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CHEO named one of top hospitals in Ontario for physician and employee satisfaction
Ottawa, February 27, 2015 – The Children’s Hospital of Eastern Ontario (CHEO) is excited to be named one of Ontario’s top hospitals for employee and physician satisfaction. CHEO ranked #1 among all Ontario hospitals surveyed for doctors who say they trust their organization. CHEO was also the #1 teaching hospital in five other categories, including employee engagement. CHEO’s recognition is based on surveys conducted by The National Research Corporation Canada (NRCC) with employees and physicians at Ontario hospitals between 2012 and 2014.
The survey showed CHEO’s employees rated the hospital as a great place to work, and its physicians rated the hospital as a great place to practice (89.8% positive scores for employees and 89.6% for physicians).
"The positive feedback CHEO gets from its employees and physicians is reflected in the work that they do to improve the lives of their patients and families," says Alex Munter, President and CEO of CHEO. "Their engagement and commitment to their work has a huge impact on the many big and small ways CHEO contributes to the health of children and youth."
CHEOworks is one of the programs behind the hospital’s continued success. The CHEOworks program has helped staff, patients and families to come up with ideas to improve and change how things are done at CHEO. This best practice is based on “Lean” principles to improve patient care and streamline workflow. This year employees, physicians, patients and families suggested and implemented 501 improvements at CHEO.
CHEO has been recognized multiple times in its 40-year history for leading-edge initiatives and exceptional patient care. Most recently, CHEO's Emergency Department was ranked number one for Emergency care by an NRCC survey, while in-patients gave CHEO a satisfaction score of 97.7%. CHEO was recently named one of Canada’s Most Admired Corporate Cultures and has also been recognized as one of the top employers in the National Capital Region.
About CHEO
CHEO is a pediatric health and research centre providing outstanding family-centred patient care, pioneering breakthrough research, and training the health care professionals of tomorrow.

CHEO is the second largest hospital in the Champlain Local Health Integration Network (LHIN) and one of only a few stand-alone pediatric hospitals in Canada. CHEO has more than 2,500 doctors, nurses and additional staff dedicated to providing the best possible care for the children and youth of Eastern Ontario, Western Quebec, Nunavut and parts of Northern Ontario.

CHEO works closely with the University of Ottawa as a teaching hospital and fosters groundbreaking research through the CHEO Research Institute. CHEO’s vision is to change young lives in our community, while our innovation changes young lives around the world.

For more information, please contact:

Eva Schacherl
Communications Manager and Strategist
Work: 613-737-7600 x 3536
Cell: 613-769-5553
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