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CHEO’s administrative overhead lowest in region — focuses resources on patient care
June 10, 2010, OTTAWA — Data released today by the Canadian Institute for Health Information (CIHI) shows that CHEO invests the most in patient care and spends the least on administrative overhead locally.
CIHI’s 2014 update to the Your Health System web tool compares hospitals and health systems across the country. The numbers show that CHEO continued to invest more per patient than the Canadian and Ontario average, continued to have the lowest administrative overhead costs in our region and ranked as good or better for key effectiveness, quality and patient safety measures. CHEO’s administrative expenses were 4.5% of its budget in 2013-2014 – the lowest in the region and well below the Ontario average.
Administrative Expense (Percentage)

Administrative expensive percentages

The cost of a standard hospital stay at CHEO in 2013-2014 was $7,983. Because of CHEO’s higher clinical staffing levels, this is higher than all other local hospitals. Pediatric hospitals face higher costs to care for children and youth. Many procedures that are standard for adult care are more complex when done with children. In addition, children’s hospitals need to provide surgical and other equipment such as syringes and IVs, hospital gowns, and even items like diapers in a range of sizes to serve a population from hours old to age 18. The average for hospitals in the Champlain LHIN (serving primarily adults) was $5,906 for a standard hospital stay.
As an example of its patient focus, CHEO reduced the time to admit a patient who came to Emergency — with a condition severe enough to need inpatient care — to well below half the provincial and national average. It was 12.3 hours compared to 28.4 in Ontario and 28.4 nationally.
CHEO is proud of its patient safety record. For example, CHEO is dedicated to keeping discharged patients out of the hospital, with only 8.2%, or less than 1 in 10 patients being readmitted to hospital. This was a better than the national average (8.9%), and to compare it to another pediatric hospital, was lower than the Hospital for Sick Children at 10.8%.
In other 2014 studies, CHEO was proud to be rated by its patients as having the best Emergency department among teaching hospitals in Ontario, and continuing to rank high in patient satisfaction overall.
“Staff and physicians at CHEO have been working very hard to make continuous improvements – big and small – towards patient care, while keeping administrative costs at a minimum,” said Alex Munter, CHEO president and CEO. “We will always have more work to do and improvements to make, but this report is a good indication that the team’s focus is where it should be and their hearts, as always, are with our patients.”
About CHEO
The Children’s Hospital of Eastern Ontario (CHEO) is Canada’s capital pediatric hospital and helps over 500,000 children and youth each year. CHEO has more than 2,500 doctors, nurses and staff dedicated to providing the best possible care for the children and youth of Eastern Ontario, Western Quebec, Nunavut and parts of Northern Ontario.
CHEO works closely with the University of Ottawa as a teaching hospital and fosters groundbreaking research through the CHEO Research Institute. CHEO’s vision is to change young lives in our community, while our innovation changes young lives around the world.


For more information please contact:

Eva Schacherl
Communications Manager and Strategist
Cell: 613-769-5553

CHEO Social Media:
Twitter: @CHEOhospital
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