Bob Chiarelli, MPP/Député provincial
Ontario is improving patient care at the Children’s Hospital of Eastern Ontario and the Montfort Hospital by helping lower emergency room (ER) wait times.
Through the Pay-for-Results program, the province is ensuring that more patients are admitted or discharged within the provincial wait time targets and helping hospitals reduce the total time patients spend in the ER.
Ontario is providing CHEO with $141,700 for treating more patients than last year within provincial targets. At CHEO, 90 per cent of patients are being seen within provincial targets while there has also been a 13 per cent reduction in the total time patients are spending in the ER since April 2008. This funding is in addition to the $73,000 that CHEO has received to date for treating more patients within the provincial targets.
Ontario is providing the Montfort Hospital with $80,600 for treating more patients than last year within provincial targets. At Montfort, 71 per cent of patients are being seen within provincial targets while there has also been a 37 per cent reduction in the total time patients are spending in the ER since April 2008. This funding is in addition to the $93,600 that Montfort has received to date for treating more patients within the provincial targets.
Hospitals have been able to achieve these improvements by implementing initiatives such as:
· Expanding ER teams with additional nursing staff, bed flow coordinators, Nurse Practitioners and Physician Assistants.
· Creating rapid assessment zones to expedite assessment and treatment.
· Working closely with inpatient staff to improve patient transfer processes from ER to inpatient units.
· Processes that improve bed turn-around times and discharges from inpatient beds for quicker ER patient transfers.
Reducing ER wait times is part of the government’s Open Ontario Plan to provide more access to health care services while improving quality and accountability for patients.
“CHEO and the Montfort Hospital have clearly shown themselves to be leaders in taking innovative steps to provide timely, high quality emergency care for its patients. The Pay-for-Results program is encouraging new, ground-breaking approaches to improving patient care in the ER.”
-- Bob Chiarelli, MPP Ottawa West-Nepean
“Ottawa residents are getting in and out of the CHEO and Montfort emergency rooms more quickly, thanks to initiatives like Pay for Results. Our hospitals are working hard to bring wait times down and I want to congratulate them for making encouraging progress.”
-- Deb Matthews, Minister of Health and Long-Term Care
“We surpassed our own targets by investing the money wisely, working hard, and fully committing to this project. I’m very proud of our team, and what they’ve accomplished. And the team is very proud of being able to help more kids than ever before.”
-- Michel Bilodeau, president and chief executive officer of CHEO.
“Reducing wait times is a key priority for our organization in our efforts to improve the health-care experience for residents of the region. I would like to commend front-line emergency-room staff for championing new and effective approaches in delivering patient care.”
-- Alex Munter, Champlain LHIN CEO
"Hôpital Montfort is proud to have reduced wait times at the Emergency Room, thanks to a rigorous review of the flow of patients both in the emergency unit and throughout the hospital. This improvement reflects our commitment to continuously improve access, quality of care and efficiency of our clinical services"
-- Dr. Bernard Leduc, President and CEO of Hôpital Montfort.
§ The provincial ER wait times target is four hours for patients with non-complex conditions and eight hours for patients with complex or serious conditions. This represents the total time patients spend in ERs, including time to be seen, treated and discharged or admitted
§ Across the province, 85 per cent of all Ontario patients who visit emergency rooms are being seen within the provincial targets and there has been a 10 per cent reduction in length of stay.
§ There are 71 emergency rooms participating in the Pay-for-Results program.
§ The redeveloped Health Care Options web site is giving Ontarians a brand new way to access and learn about the many health care options – things like family health teams and nurse practitioner-led clinics – in their communities.
Find out more about the reporting of time spent in hospital ERs.
Learn about the alternatives to a hospital ER.
For public inquires call ServiceOntario, INFOline at 1-866-532-3161 (Toll-free in Ontario only)
Seirge Leblanc, Office of Minister Chiarelli, 416-212-6020
David Jensen, Ministry of Health and Long-Term Care, 416-314-6197