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Palliative Care

About the Palliative Care Program

The program provides consultative and clinical services to children with life-limiting illnesses and progressive decline in health status. The palliative care team works closely with other CHEO services and community partners, including Roger Neilson House, the pediatric hospice, located on the grounds of CHEO.

Palliative care services that can be provided include:

  • Assistance with decision-making;
  • Bereavement support – provided to siblings, parents and grandparents;
    • Formal bereavement groups available
    • For more information:
  • End of Life Care;
  • Inpatient consultation and follow-up;
  • Outreach to Roger Neilson House and the community at large;
  • Perinatal hospice;
  • Respite;
  • Symptom Assessment;
  • Transition to Home;
  • Visiting Home Hospice;
  • Education, debriefing and support to Professionals. 

The Palliative Care Team can help by:

  • Being available to you and your primary care team 24 hours a day, 7 days a week;
  • Collaboration with your medical team to coordinate services and supports;
  • Giving emotional and bereavement support;
  • Helping you to make memories and create a legacy for your child or teen;
  • Linking eligible families with Roger Neilson House services and supports;
  • Managing symptoms;
  • Offering ethical counselling to help you work through choices and decisions;
  • Offering home and in-hospital visits;
  • Supporting other professionals caring for your family and child or teen. 

Eligibility Requirements

Services are available to

  • Children and youth under the age of 18 who have a life-limiting illness with progressive decline.
  • Families who are willing to face (with support of our team) the challenging issues that comes with a child’s illness and death.
  • Families whose primary care team supports a referral to palliative care.
  • Includes women/couples who have received an antenatal diagnosis of severe fetal abnormality. 

Referral Process

Services of the CHEO Palliative Care team are seamless and available in hospital, home or hospice 24/7.

Children and youth in Eastern and Northern Ontario, Western Quebec and Nunavut have access to the supports and services of the team.

Ottawa Health Services Network Inc. (OHSNI) coordinates medical specialists and tertiary health care in Ottawa and Iqaluit for children of the Baffin region of Nunavut. While in Ottawa, OHSNI supports the palliative care team and assists in coordinating services while children are in Ottawa.

How to make an appointment

If you would like to make a referral to the Palliative Care Program, please contact the Nurse or Physician on call. They can be reached by calling CHEO at 613-737-7600, Dial 0 and ask that the Palliative Care Nurse or Physician on call be paged.

Please call Roger Neilson House at 613-523-6300 ex. 600 for further information.

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