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Welcome to the Navigator Program 

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Check out our inventory of resources to assist families of children with medical complexities in navigating the complex web of local resources and supports.

What is the Navigator Program?

The Navigator Program is a new program to help parents who are caring for a child with complex medical needs. It will provide non-medical supports to help parents in their caregiving role. The program has been funded for 5 years by the Government of Canada (Social Development Partnership Program). Pinecrest-Queensway Community Health Centre (PQCHC) works with the Children's Hospital of Eastern Ontario (CHEO) to provide this program.

Every family with a medically complex child will have access to services, supports and information to help them thrive.

Our goals are to:

  • Promote the social and emotional health of families;
  • Help families access and navigate key supports and services;
  • Increase understanding of the best ways to support families;
  • Find gaps in the system, and find solutions to the problems families often face. 

Download the Navigator Program Fact Sheet

Are you more of a visual person? Check out our infographic for program information and updates

Navigator Program Model

(Click image to view)

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