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Community Resources

In addition to mental health services at CHEO, there is a wide range of community resources available to help children and youth and their families. Click on the resource link to get full information about the service and the best way to reach them.

eMentalHealth.ca
The Royal (The Royal Ottawa Hospital)

Crossroads Children’s Centre
Youth Services Bureau of Ottawa (Bilingual)
Centre Psychosociale Pour Enfants et Familles
Open Doors for Lanark Children and Youth
Cornwall Hospital Youth Mental Health Services
The Phoenix Centre for Children and Families – Pembroke and Renfrew
Hopewell (eating disorders – Eastern Ontario)
Parents’ Lifeline of Eastern Ontario (PLEO)
Serenity Renewal for Families

Crisis Intervention Resources

YSB’s 24/7 Crisis Line
Child, Youth and Family Crisis Line for Eastern Ontario
Kids Help Phone
Mental Health Crisis Line (Ottawa and Eastern Ontario)
Ottawa's Community Suicide Prevention Network
Distress Centre Ottawa & Region

Screening Tools

Depression

Other Resources

Mind Your Mind
MindMasters series
National Eating Disorder Information Centre
Centre of Knowledge on Healthy Child Development
Child/Youth Mental Health Information Network
Children’s Mental Health Ontario
Canadian Mental Health Association - Ontario


Community Resources 

Looking for mental health help and information? Visit eMentalHealth.ca. eMentalHealth.ca provides anonymous, confidential and trustworthy information, 24 hours a day, 365 days a year. is a non-profit initiative of the Ontario Centre of Excellence for Child and Youth Mental Health at CHEO, dedicated to improving the mental health of children, youth and families. Refer to eMentalHealth’s comprehensive listings of community resources at – Find Help in Ottawa- Carleton

The Royal Ottawa Hospital (The Royal) is one of Canada’s foremost mental health care and academic health science centres. The Royal partners with CHEO to provide a range of specialized psychiatric and mental health services for children and youth.

The Crossroads Children’s Centre is a fully accredited children’s mental health centre that provides services for children up to age 12 and their families. The multidisciplinary Crossroads team has specialized expertise in delivering treatment and related services for children with severe emotional, behavioural and social difficulties.

The Youth Services Bureau (YSB) of Ottawa serves youth aged 12 and older. YSB services include a team of experienced mental health experts providing a range of welcoming, non-judgemental services for youth and their families. YSB also provides a 24/7 Crisis Line;  Youth Mental Health Walk-In Clinic, Youth and Family Counselling and Centre Éducatif / Day Treatment Program for francophone youth aged 12 to 15.

The Centre Psychosociale Pour Enfants et Families provides francophone services to children and youth with mental health difficulties and their families. Through a residential and a non-residential day program, the Centre offers therapeutic interventions such as family therapy, play therapy and programs for children who are victims of sexual abuse. 

Open Doors for Lanark Children and Youth -  works in partnership with children, youth, their families and communities to provide a spectrum of high quality mental health services as well as promote an environment that supports the mental health of children. Offices are located in Smith Falls, Carleton Place and Perth.

The Child and Youth Counselling Services (CYCS) at the Cornwall Hospital is a community-based mental health program sponsored by the Cornwall Community Hospital that provides assessment, therapy and support, counselling and consultation. It also provides day treatment for children aged 6 to 14 who live in Stormont, Dundas and Glengarry and have mental health problems that prevent them from succeeding at school and at home. Single Point Access is a CYCS bilingual service for children and youth up to age 17. This program provides information and referrals to community services as well as brief counselling. Satellite offices are located in Winchester and Alexandria.

The Phoenix Centre for Children and Families is a children’s mental health treatment centre run by a volunteer Board of Directors and funded by the provincial government. The Phoenix Centre supports and services are available across Renfrew County. The Centre’s main office is in Pembroke with satellite offices in five communities – Arnprior, Deep River, Killaloe, Petawawa and Renfrew.

Hopewell (Eating Disorders - Eastern Ontario) is eastern Ontario’s only eating disorder support centre. A not-for-profit, Hopewell is recognized and supported by the professional community, the Children’s Hospital of Eastern Ontario (CHEO) and the Ottawa Hospital. Hopewell has become a centre of excellence, providing information and support to those affected by eating disorders (anorexia, bulimia or binge eating).

Parents' Lifelines of Eastern Ontario (PLEO) is a non profit, volunteer driven organization providing support to families who have children, youth and young adults living with mental illness. Parents’ Lifeline also works to enhance family and community education regarding mental illness; reduce the stigma associated with mental illness; and promote increased access to and improved delivery of mental health treatment services for children, youth and young adults.

Serenity Renewal for Families is a non profit organization that provides education and counselling services to individuals, directly or indirectly, affected by addictions or mental health issues. Serenity's programs benefit 2,500 individuals every year, driven by the contributions of more than 125 volunteers.

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Crisis Intervention

Child, Youth and Family Crisis Line for Eastern Ontario
The Child, Youth and Family Crisis Line for Eastern Ontario provides access to crisis professionals 24 hours a day, seven days a week for children and youth under 18 who are experiencing a crisis as well as help for their families. The service is available in both English and French for Ottawa, Renfrew, Stormont, Glengarry and Dundas. The Crisis Line is also linked to Prescott-Russell’s existing crisis line.

YSB’s 24/7 Crisis Line 

The Youth Services Bureau’s 24/7 Crisis Line is for children and youth ages 18 and under, who are experiencing a crisis, and for parents, guardians, caregivers, friends or service providers who are concerned about a young person in crisis. This bilingual, integrated service includes immediate crisis counseling on the phone, home-based intervention (in Ottawa only), referrals, short-term follow-up and a short-term residential crisis service. 

Kids Help Phone

Kids Help Phone provides anonymous and confidential phone and web counselling, referrals and information for youth under 20 years of age. The Kids Help Phone website also provides a wide range of detailed information on such topics as violence and abuse, bullying, emotional health, sexual orientation and family issues.

Mental Health Crisis Line (Ottawa and Eastern Ontario)

The Mental Health Crisis Line serves people 16 years of age and older in City of Ottawa as well as Renfrew County; Stormont, Dundas and Glengarry Counties; Akwesasne and Prescott and Russell Counties. The Crisis Line provides immediate access to a range of crisis services. These services are designed to support people in their own environment and minimize the need to be hospitalized. 

Ottawa's Community Suicide Prevention Network

Ottawa’s Community Suicide Prevention Network includes over 50 organizations, brought together in 2011 by a growing concern about youth suicide and a desire to provide hope and help for youth who are at risk. We are working together to make Ottawa a suicide safer community. For more information or to get involved, please visit us at www.facebook.com/PreventingSuicide

Distress Centre Ottawa & Region

The Distress Centre plays an integral and vital role in the community. They answer calls for help at any time of day or night, 365 days a year, 24 hours a day. Crisis Line Specialists provide unbiased and non-judgmental support surrounding any issue. All calls are confidential. If you or someone you know is struggling to cope, they can help. Covering the City of Ottawa, City of Gatineau , MRC La Vallée-de-la-Gatineau, MRC Les Collines-de-l'Outaouais, MRC Papineau & MRC Pontiac, serving any age. 

Valoris for Children and Adults of Prescott-Russell

Valoris is a multiservice agency for children, teenagers, adults and their families living throughout the United Counties of Prescott-Russell. We provide a single access point for a wide variety of services and programs, including child and family mental health, child and adult developmental services, child welfare services and family violence services. Our service centres are located in Rockland, Hawkesbury and Embrun, and our head office is located in Plantagenet. Our support service is available 24 hours a day, seven days a week.

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Screening Tools

Depression
This survey is designed to provide a quick assessment of whether you might have signs and symptoms related to depression. However, no test is 100% accurate. No matter what your score is, you should seek help if you have any concerns about yourself or your loved ones.

Other Resources

Mind Your Mind
Award winning mental health site managed by London, ON based Family Services Thames Valley

MindMasters series

The MindMasters series (Mini MindMasters, MindMasters, MindMasters 2) are bilingual resources that help children learn to manage their emotions through fun activities. Parents, caregivers and teachers can use the resources to help children build positive thinking, stress control, relaxation and mindfulness skills.

National Eating Disorder Information Centre (NEDIC)
The National Eating Disorder Information Centre (NEDIC) is a Canadian, non-profit organization, providing information and resources on eating disorders and weight preoccupation.

Centre of Knowledge on Healthy Child Development
Multiple language pamphlets and information on mental health disorders including English, French, Arabic, Hindi, Italian, Portuguese, Punjabi and Chinese. The website is affiliated with the Offord Centre for Child Studies, McMaster University and McMaster Children’s Hospital. 

Child/Youth Mental Health Information Network
The Child and Youth Mental Health Information Network (CYMHIN) is a loosely-structured cooperative amongst several large organizations that provide information about children’s mental health problems in the province of Ontario.

Children’s Mental Health Ontario
Children’s Mental Health Ontario represents and supports the providers of child and youth mental health treatment services throughout Ontario. The website contains mental health information for children and youth as well as families. 

Canadian Mental Health Association - Ontario
The Canadian Mental Health Association, Ontario develops and provides public policy advice that promotes mental health and improves the lives of people living with mental illness.

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