Where to park at CHEO
CHEO has two parking areas for families and visitors:
- Lot A, located beside the hospital and adjacent to the Garry Cardiff Wing Entrance
- CHEO's new parking garage, located off of Ring Rd.
- Use our digital map to find parking

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Whether you are coming for an appointment, making your way to our Emergency Department or staying with us overnight — we know coming to CHEO can sometimes feel intimidating. In this section you'll find everything you need to know to make your visit a success and as stress-free as possible.
Temporary Traffic and Parking Changes
Our main entrance is temporarily closed until Friday, October 30, 2026. During this time, visitors will be redirected to the Max Keeping Wing entrance, located next to the Main Entrance as well as the Garry Cardiff Wing entrance located next to the Parking Garage off Ring Road. Please plan ahead and give yourself extra time when visiting.
Where to park at CHEO
CHEO has two parking areas for families and visitors:

Accessible parking spots are available in Lot A and our new parking garage.
Electric vehicle (EV) parking stations are now available for CHEO families and visitors! There are 21 EV spots located in the parking garage on Ring Road, which is next to the main entrance of the General campus of The Ottawa Hospital.
CHEO has always worked hard to keep parking affordable for families. All parking revenue supports care by funding medical equipment, programs and new spaces for children and youth at CHEO.
After thoughtful input from CHEO’s Family Advisory Council, we’re updating our parking rates to match those at other local hospitals.
There are no changes to rates for frequent user, monthly or extended-use passes.
We’re committed to removing barriers for families in financial need. If you need support, please speak to your care team or to CHEO’s social work office. We’re here to help.
You can purchase parking passes at the Parking & Security office at CHEO's 401 Smyth Road campus. Existing parking passes will continue to work when entering/existing CHEO's new parking garage.
Pay and display (metered parking at the front of the hospital: Meter rates will be $0.20 per minute, up to $24.00 for 120 minutes.
Pay and display spaces are for short term parking requirements and may be used for a maximum of 2 hours. Daily maximum rates are only applicable in the parking lots and are not applicable in the pay and display spaces
Hourly parking (in parking lot and garage): $4.40 per 30 minutes, with a daily maximum of $15.60.
CHEO parking passes cannot be used in the pay and display area and can only be used in the gated parking lots.
Day pass: $15.60 (same as the daily hourly parking maximum)
If you need in and out privileges, you can upgrade your original hourly parking ticket to a 24-hour day pass at a pay station kiosk or at the Security office on CHEO's main floor.
Your original entry ticket will become your in and out pass for the day, simply scan your ticket using the barcode reader at the entry or exit lane.
If you lose your day pass, notify us at the Security office and we will print a new pass for you remotely at any of our parking kiosks.
Frequent user pass: $45.00
Valid for 15 clinical visits. This pass is limited to one per family and is only available to patients and families who have clinic appointments. There are no in/out privileges with this pass.
Monthly pass: $90, valid for 30 consecutive days.
Extended use passes can be used on non-consecutive days and are valid for one year from date of purchase. Passes have in/out privileges for each 24 hour period.
Passes offered include:
5-Day Pass - $35.00
10-Day Pass - $70.00
15-Day Pass - $90.00
30-Day Pass - $150.00
By card
You can pay at the pay station kiosk or exit gate using debit, credit (Master Card, American Express and Visa), Apple Pay and Google Pay.
Pay station kiosk tips:
When you are ready to leave, make sure you have your ticket with you and go to a nearby pay station kiosk
Scan your barcode ticket using the red light barcode scanner. Insert cash or a credit card, with numbers facing up and the black magnetic stripe facing down. Your ticket will be validated and returned to you. If you need a receipt, press the receipt button at this time.
By cash
If paying by cash, you must bring your parking ticket inside the hospital and use a pay station kiosk.
Pay station kiosks are located at the main entrance of the hospital, the Garry Cardiff Wing hallway and the Emergency Department entrance.
If you have any more questions about paying for parking, visit the CHEO Security office located on the second floor, near the Emergency Department, or call 613-737-2227.
The automated pay stations, entrance gates and exit gates are each equipped with call buttons that will put you in contact with the CHEO Security office. If someone is not immediately available to answer you, you can contact CHEO reception at 613-737-7600, and they will contact one of the Security staff on duty.
Have you registered for MyChart?
MyChart is a free, secure, online patient portal that connects patients to parts of their CHEO electronic health record, anywhere, at any time.