Find the right care

We’re here to help you decide and find the right care, fast. When your child is sick or injured, knowing where to go isn’t always easy. Depending on their needs, the best option might be your primary care provider, a community clinic, virtual care or CHEO’s Emergency Department. Explore your options below to find the right care for your child.

Connecting care

By working with health-care providers, community organizations and regional partners, we are making it easier for families to find care and navigate services.

Community supports

Alternative care options

Urgent care clinics

Book an appointment at one of our region's in-person pediatric care clinics for urgent care.

East Ottawa Kids Care Clinic Kids Come First Clinic

Primary care provider

If you child has new symptoms and you have a primary care provider (family doctor, nurse practitioner or pediatrician), contact their office first.

If you don't have a primary care provider or can't make an appointment with them, call 2-1-1 to find a walk-in clinic near you.

If you do not have a family doctor, pediatrician, or nurse practitioner, Health Care Connect can help you find one that is accepting new patients in your community. Register online for Health Care Connect.

Virtual assessment and care

Book an appointment at one of our region's virtual pediatric assessment centres or care clinics.

East Region Virtual Care Clinic Renfrew Virtual Triage and Assessment

Health services through your local pharmacy

Some pharmacists in Ontario can prescribe medications for common health concerns and provide certain vaccinations. Visit Ontario.ca to learn more about the types of health care services you can get through your local pharmacy.

Emergency care

Does your child or youth need emergency care? As a parent or guardian, you know your child best. To help you decide if your child is in need of emergency care, and learn about other options for same-day assessment and care in our region visit our Emergency page.

Learn more