Contact us

For help with appointments or scheduling:

• Call our scheduling team: 613-737-7600 

CHEO volunteers support patients, families, and staff across many areas.

• Volunteer roles are assigned and supervised by CHEO staff.
• To stay informed about volunteer opportunities, sign up for updates here: Volunteer in a department - CHEO

For specific information regarding clinics and programs please review our online directory here. 

CHEO does not provide medical advice or respond to medical questions via our contact us form.

• If you have concerns about your child’s health or well-being, please contact your family doctor or primary care provider.
• In case of a medical emergency, call 9-1-1 or visit our Emergency Department, which is open 24 hours a day, 7 days a week for patients (ages 0–18) requiring urgent care.

For questions about your child’s medical records or CHEO MyChart:

Call: 613-737-7600 ext. 6789

• Email: mychart@cheo.on.ca 
• Visit the CHEO MyChart FAQ for quick answers

To see a specialist at CHEO:

• A referral from a family physician or primary care provider is usually required.
• Please consult your doctor first to discuss your child’s needs.

Self-referral options
Some patients with specific conditions may be able to self-refer through CHEO’s Access Team