Pay your bill

Online banking

If you bank with any of the following institutions and have access to online banking, you can pay your CHEO bill online.

• RBC
• TD
• Scotiabank
• Bank of Montreal
• CIBC
• National Bank
• Desjardins

Make sure to add CHEO as a payee for online bill payment.

Credit card

We are pleased to offer an online payment option for anyone wishing to pay their bill with a credit card.

Paying in-person at the Finance window

The CHEO Finance window is open Monday and Thursday from 8:00 a.m. until 3:00 p.m.

We are located on the 1st Floor, main hallway - room 1176A. Visit the Maps and locations page for more information.

Ambulance charges

The Ministry of Health and Long Term Care sets a charge of $240 for using an ambulance. This amount is reduced to $45 if you are:

• A resident of Ontario with a valid Ontario Health Card, and
• The ambulance was medically necessary (usually determined by the attending physician).

If you are not an insured resident, or if using the ambulance was not medically necessary, CHEO is required to charge you the full $240.

Contact us

In-person

If you would like to pay your bill in person, please visit our Finance window which is located on the first floor of the main Campus.

Our finance window is open 2 days a week:

• Mondays: 8am to 3pm
• Thursdays: 8am to 3pm

Please note, that if there is a statutory holiday on the Monday, our finance window will be open on the Tuesday and Thursday of that week.

By telephone or email

You can contact us Monday to Friday, 8am to 4pm:

• Phone: Patient Accounts at 613-737-2242
• Fax: 613-738-4233
• Email: accounts@cheo.on.ca

Physician Billing Services

If you received a medical encounter with a physician in the following divisions, please contact the Physician Billing Dept. to pay your physician service. We can be reached by email at dpabilling@cheo.on.ca or by telephone at 613-737-7600 ext 2072.