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HomeComing to CHEOParking

Parking

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Coming April 14: New hourly and daily rates for parking at CHEO. Parking pass rates remain the same. Read more

Jump to the information you need:

Finding parking

Parking rates

Have questions?

Where to park at CHEO

CHEO has two parking areas for families and visitors:

  • Lot A, located beside the hospital and adjacent to the Garry Cardiff Wing Entrance
  • CHEO's new parking garage, located off of Ring Rd. across from Lot A (open as of April 9)

Visit our digital map to find your way around CHEO!

Construction at CHEO

While CHEO undergoes construction, please allow extra time for parking and navigating the campus — signs will guide you!

CHEO’s Parking and Security team is only the press of a button away – use the button on the parking gates to contact our team if you need support finding or accessing parking when you arrive.

Learn more about construction at CHEO

Accessible parking

During construction, accessible parking is currently available near the main entrance in the Pay and Display area. No payment is required for accessible parking permit holders in the pay and display spot.

Parking rates

Did you know: All parking revenue at CHEO goes towards buying important medical equipment, supporting our clinical services and programs and building new care environments at CHEO!

Changes to CHEO public parking rates starting April 14, 2025

For years, CHEO has been able to provide some of the lowest public paid parking rates amongst our regional partner hospitals in Ottawa. All parking revenue at CHEO goes towards buying important medical equipment, supporting our clinical services and programs and building new care environments at CHEO.

After consulting with CHEO’s Family Advisory Council, we’ve made thoughtful adjustments to our parking rates for patients and families to align with other hospitals in our region.

Starting April 14, 2025, parking in all CHEO public parking lots will be $4.40 per 30 minutes, with a daily maximum of $15.60. Meter rates will be $0.20 per minute, up to $24.00 for 120 minutes.

There are no changes to the price of the frequent user, monthly or extended use parking passes at this time.

We’re committed to removing barriers for families in financial need – please speak to your care team or to CHEO’s social work office for more information about financial assistance options, if parking rates are a barrier for your family.

Rates

Pay and display

Pay and display (metered parking at the front of the hospital: Meter rates will be $0.20 per minute, up to $24.00 for 120 minutes.

Pay and display spaces are for short term parking requirements and may be used for a maximum of 2 hours. Daily maximum rates are only applicable in the parking lots and are not applicable in the pay and display spaces

CHEO parking passes cannot be used in the pay and display area and can only be used in the gated parking lots.

Hourly parking (in parking lot and garage)

Hourly parking (in parking lot and garage): $4.40 per 30 minutes, with a daily maximum of $15.60.

Day (24 hour) pass

Day pass: $15.60 (same as the daily hourly parking maximum)

If you need in and out privileges, you can upgrade your original hourly parking ticket to a 24-hour day pass at a pay station kiosk or at the Security office on CHEO's main floor.

Your original entry ticket will become your in and out pass for the day, simply scan your ticket using the barcode reader at the entry or exit lane.

If you lose your day pass, notify us at the Security office and we will print a new pass for you remotely at any of our parking kiosks. 

Frequent user pass

Frequent user pass: $45.00

Valid for 15 clinical visits. This pass is limited to one per family and is only available to patients and families who have clinic appointments. There are no in/out privileges with this pass.

Monthly (30-day) pass

Monthly pass: $90, valid for 30 consecutive days.

Extended (non-consecutive) use pass

Extended use passes can be used on non-consecutive days and are valid for one year from date of purchase. Passes have in/out privileges for each 24 hour period.

Passes offered include:

  • 5-Day Pass - $35.00
  • 10-Day Pass - $70.00
  • 15-Day Pass - $90.00
  • 30-Day Pass - $150.00

You can purchase parking passes at the Parking & Security office at CHEO's 401 Smyth Road campus. Existing parking passes will continue to work when entering/existing CHEO's new parking garage.

How and where to pay for parking

By card

You can pay at the pay station kiosk or exit gate using debit, credit (Master Card, American Express and Visa), Apple Pay and Google Pay.

Pay station kiosk tips:

  • When you are ready to leave, make sure you have your ticket with you and go to a nearby pay station kiosk
  • Scan your barcode ticket using the red light barcode scanner
  • Insert cash or a credit card, with numbers facing up and the black magnetic stripe facing down. Your ticket will be validated and returned to you. If you need a receipt, press the receipt button at this time.
By cash

If paying by cash, you must bring your parking ticket inside the hospital and use a pay station kiosk.

Pay station kiosks are located at the main entrance of the hospital, the Garry Cardiff Wing hallway and the Emergency Department entrance.

Questions?

If you have any more questions about paying for parking, visit the CHEO Security office located on the second floor, near the Emergency Department, or call 613-737-2227.

The automated pay stations, entrance gates and exit gates are each equipped with call buttons that will put you in contact with the CHEO Security office. If someone is not immediately available to answer you, you can contact CHEO reception at 613-737-7600, and they will contact one of the Security staff on duty.

For any comments on our parking services, please email us at webmaster@cheo.on.ca

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