Due to the hospital-wide administration summer slowdown, the Finance department will be closed the week of August 2-6. We will reopen at 8:00 am on August 9.
COVID-19 update:
Until further notice, families will not be able to pay bills in person at the cashier window. Instead, please pay your bills online by clicking the button below.
If you have any questions, or trouble accessing the online form, please call our Finance office at 613-737-7600, extension 2242.
Paying online
If you would like to pay your bill online, you can pay CHEO through your online banking or by credit card. Please note we do not accept Interac e-Transfer.
Online banking
If you bank with any of the following institutions and have access to online banking, you can pay your CHEO bill online.
- RBC
- TD
- Scotiabank
- Bank of Montreal
- CIBC
- National Bank
- Desjardins
Make sure to add CHEO as a payee for online bill payment.
Credit card
We are pleased to offer an online payment option for anyone wishing to pay their bill with a credit card.
Ambulance charges
The Ministry of Health and Long Term Care sets a charge of $240 for using an ambulance. This amount is reduced to $45 if you are:
- A resident of Ontario with a valid Ontario Health Card, and
- The ambulance was medically necessary (usually determined by the attending physician).
If you are not an insured resident, or if using the ambulance was not medically necessary, CHEO is required to charge you the full $240.
Contact us
Patient Accounts: 613-737-2242
Fax: 613-738-4233
Email accounts@cheo.on.ca