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Children, youth and families Healthcare providers
About the Infectious Diseases Clinic
CHEO's Infectious Diseases Clinic treats and supports children and youth dealing with:
- infectious disease related illnesses
- maternal exposure to hepatitis B and C
We also help:
- rule out immune deficiency
- provide immunization counselling
Information for children, youth and families
| Before your appointment |
| Please sign up for a MyChart account, prior to your first visit. Our scheduling team will call you to schedule an appointment.
Missed Appointments & Late Cancellations CHEO is committed to providing timely care for children, youth, and families. If this is your first appointment in a clinic or department and you miss two appointments without giving at least 48 hours’ notice, your referral will be returned to the care provider who submitted it. They can then follow up with you to confirm whether you still need or wish to proceed with the referral. We understand life happens and unforeseen events come up. Please notify us as early as possible by calling 613-737-7600 x2222 — ideally at least 48 hours in advance — if you need to cancel or reschedule. This helps us offer the appointment to another family and keep wait times as short as possible. A cancellation 48 hours or more in advance will not count as a missed appointment. |
Frequently asked questions
| How can I make an appointment? |
| All patients must be referred by a Physician or Nurse Practitioner. After a referral is received, we will notify the referring Physician or Nurse Practitioner whether the referral has been accepted or denied. If accepted, we will provide an estimated wait time. This wait time can vary based on demand and urgency. Once we have an appointment spot to offer, our Scheduling Team will call you to schedule an appointment. |
| Who should I contact if I am worried or have questions? |
|
Sign up for MyChart to access your CHEO health record anywhere, any time.
MyChart is a secure, online patient portal that connects you to parts of your CHEO electronic health record and allows you to send two-way secure communication to your care team, complete any questionnaires your care team sends and much more.
To learn more about MyChart and sign up, visit our MyChart page and fill out the MyChart Access Request Form.
Looking for more resources or supports on Infectious Diseases?
Visit our Infectious Diseases resource and support page to find helpful websites, local contacts, videos and more.
Information for healthcare providers
Make a referral
Our clinic is now accepting e-referrals with Ocean!
If you’re already on Ocean, look us up via your account by searching "CHEO".
If you don’t yet have an Ocean account, no problem - signing up is free.
You can make an e-referral using Ocean, or send a referral by mail or fax to our address below.
| Referral criteria and eligibility |
| We accept patients by referral. Please have your pediatrician or family doctor send a referral to:
Clinic C-1 |
Other helpful information for providers
Antimicrobial Stewardship App
The Antimicrobial Stewardship Committee has created an app. This app will help you learn about guidelines, pathogens and antimicrobials in your area.
View the web version of this app
Download the app for iPhone or Android
Contact us
Clinic C-1
Infectious Diseases Clinic, CHEO
401 Smyth Road
Ottawa, ON K1H 8L1
Fax: 613-738-4292