Close Alert Banner
Skip to Content

Hospital

ResearchFoundation

Text Resize

Regular Large X-Large

Colour Contrast

Default High

Accessible formats and communication supports are available, please contact accessibility@cheo.on.ca

View Our Accessibility Plan

CareersContact UsWebsite FeedbackMyChart
FR
Childrens Hospital of Eastern Ontario Logo
Contact Us
  • Coming to CHEO
    • Accessibility
    • Amenities
    • Cold and flu season
    • COVID-19
    • Emergency care
    • Family and caregiver supports
    • Family-Centred Rounds
    • Find your doctor
    • Health Records
    • Maps and locations
    • Parking
    • Patient safety
    • Pay your bill
    • Pharmacy (Kidcare)
    • Preparing for your stay or visit
    • Visiting hours and policies
    View our Physician directory page
    Find Your Doctor Directory
  • Clinics, Services & Programs
    • Directory
    • Emergency care
    • IR/Cath and Sim Labs
    • Make a referral
    • Mental health
    • School
    • Surgical care
    • Technology Enabling Child Health Innovations (TECHi)
    • Virtual care
  • Resources and Support
    • A-Z resources
    • Community supports
    • Families First newsletter
    • Family and caregiver supports
    • Indigeneity - Inclusion, Diversity, Equity, Accessibility, Social justice
    • Patient Experience
    • Reads2CHEO
    • Transition to adult care
  • Get Involved
    • Co-op program
    • Donate
    • Family Advisory Council
    • Feedback
    • Share your voice
    • Volunteer
    • YouthNet
  • About Us
    • 1Door4Care
    • About CHEO
    • Advocacy
    • Awards, Accreditations and Designations
    • Blog
    • Careers
    • Contact us
    • Disclaimer
    • Find your doctor
    • For community physicians
    • For learners, students and residents
    • For pharmacists
    • Indigeneity - Inclusion, Diversity, Equity, Accessibility, Social justice
    • Innovation
    • Kids Come First
    • Leadership
    • Newsroom
    • Partners
    • Privacy and confidentiality
    • Reporting and statistics
    • Research and innovation
    • Social media terms of use
    • Strategy Renewal

Kids Comes First Care Clinic

Mother and child smiling at camera

Regular Large X-Large
 
  • Open new window to share this page via Facebook Facebook
  • Open new window to share this page via LinkedIn LinkedIn
  • Open new window to share this page via Twitter Twitter
  • Email this page Email

Contact us

Receive Email Updates...

Kids Come First Care Clinic

The Kids Come First Care Clinic is available for in-person assessment for children and youth with acute illnesses which include a fever, cough, earache, sore throat or runny nose. 

The Kids Come First Care Clinic is located at CHEO's main campus, 401 Smyth Road, Ottawa Ontario. The clinic is by appointment only.

Book an appointment with the Kids Come First Care Clinic if:

  • your child or youth is older than 2 months and has NOT traveled outside of Canada in the past 2 weeks
  • your child or youth's illness is new (we aren't set up to see chronic medical conditions or issues that have already been investigated elsewhere)
  • you cannot access an in-person appointment with a primary care provider (family doctor, nurse practitioner, or pediatrician)

Book an appointment with the Kids Comes First Care Clinic

Do not book an appointment with the Kids Come First Care Clinic:

  • if you or your child may have (or has been in contact with) chicken pox, measles or tuberculosis (please go to the Emergency Department instead)
  • for injuries
  • for well-baby checks or routine immunizations
  • for long-term conditions (chronic constipation or abdominal pain, behavioural issues)
  • for medication adjustments or refills
  • for mental health concerns (please visit 1Call1Click.ca instead)

Remember that primary care provider (PCP) availability has changed in the last year and many family physicians may be offering in-person appointments again. Please do check with their office before booking with the Kids Come First Care Clinic.

To cancel an appointment, call our clinic.

Please note we are not able to provide medical advice over the phone.

Looking for other appointment options for pediatric care in the region?

In-person:

East Ottawa Kids Care Clinic

Book at the East Ottawa Kids Care Clinic

In-person assessment and care of children and youth aged 2 months to 17 years old, with acute illnesses which include a fever, cough or runny nose.

By appointment only.

Located at 4289 Innes Rd., Orleans.

Virtual:

Renfrew County Virtual Triage and Assessment Centre

Learn more online, or call to book at: 1-844-727-6404.

Phone/video assessment and support identifying treatment options for individuals aged 2 years and older with new symptoms including cough, congestion, earache, and sore throat.

In-person assessment by paramedics and/or physicians may be offered depending on your care needs.

The above resources are provided for information only.

The organizations noted above may be able to provide services or support for you depending on your particular needs. By providing this information CHEO is in no way recommending or suggesting the use of these services and takes no responsibility for any services which may be provided. You must assess the appropriateness of the services on an individual basis.

CHEO

  • Coming to CHEO
  • Clinics, Services & Programs
  • Resources and Support
  • Get Involved
  • About Us

Contact Us

CHEO
401 Smyth Road
Ottawa ON K1H 8L1
Phone: 613-737-7600
Email Us

 

Connect with us

View our Facebook Page View our Twitter Page View our Instagram Page View our YouTube Page View our LinkedIn Page

Sign up for our newsletter

twitter:00000000-0000-0000-0000-000000000000

Children's Hospital of Eastern Ontario logo

Copyright 2021 CHEO.

By GHD Digital
  • Sitemap
  • Accessibility
  • Disclaimer
  • Privacy and confidentiality
  • Website Feedback
  • Contact Us

Staff Portal

Close Old Browser Notification
Browser Compatibility Notification
It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.