Neuromuscular Clinic

Who should I contact if I am worried or have questions?

For any emergency, call 911. This includes emergencies involving your child’s neuromuscular problem.

• For patients who are being followed by the Neuromuscular Clinic: For patients who have seen a CHEO Neuromuscular specialist, call your Nurse Case Manager at 613-737-7600 ext 4504 or send a direct message to them through MyChart. This is not for urgent calls. Our nurses are here to give support, education and will work to coordinate your child’s care. It may take 3-5 days for us to get back to you (and sometimes longer during holidays). We will return the most serious calls first. Please avoid leaving multiple messages for the same issue.
• For patients who are waiting for their first visit with the Neurology Clinic: Please do not call the nurses’ line if you have not yet been seen by a CHEO Neuromuscular specialist. Please call your family doctor, pediatrician or visit your nearest walk-in clinic for everything else.

How can I make an appointment?

All patients must be referred by a Physician or Nurse Practitioner. After a referral is received, we will notify the referring Physician or Nurse Practitioner whether the referral has been accepted or denied. If accepted, we will provide an estimated wait time. This wait time can vary based on demand and urgency. Once we have an appointment spot to offer, our Scheduling Team will call you to schedule an appointment.

To reschedule or to cancel an appointment that has been booked, please call the scheduling team at 613-737-7600 x2222.