We want every patient, family member and visitor to feel welcome at CHEO. We want to make sure that everyone can get the most out of our hospital and services. We are committed to meeting accessibility needs for people with disabilities in a timely manner.
Our goal is to provide everyone who walks through our door with barrier-free access to our facilities, policies, programs, practices and services.
Accessibility feedback or questions?
For questions or to provide feedback about accessibility at CHEO, please contact our Patient Experience team:
- experience@cheo.on.ca
- 613-737-7600 extension 3078
CHEO's Annual Accessibility Plan: 2019-2024
In compliance with the Accessibility for Ontarians with Disabilities Act, CHEO has developed an Annual Accessibility Plan.
Our Accessibility Working Group is made up of patient and family representatives and staff from across CHEO.
This group identifies and works to solve barriers to accessibility at CHEO. They prioritize projects that will improve overall accessibility at CHEO.
Policies
- Customer Service: Providing services to people with disabilities (#218)
- Service Animals (#219)
- Accessibility: Providing a barrier-free environment at CHEO (#225)