CHEO's Patient Experience team is here for you. We are here to strengthen, personalize and enhance your experience at CHEO. We work with you through any difficulties you might have and share any compliments you may have.
We help children, youth and families ensure their voice is heard during and after a visit or stay. We also help you understand your rights and CHEO's policies and procedures.
Patient and family representative
The patient and family representative is here to listen to your experience. Our aim is to ensure that all of your feedback, both positive and negative, is heard and used to enhance care at CHEO.
To reach us:
- call us at 613-737-7600 extension 3078
- email us at experience@cheo.on.ca