MyChart

What you can view in MyChart

You can view:

• a list of health issues, allergies and medications
• most lab and imaging test results
• growth chart information
• eyeglass/contact prescriptions
• password protected PDF versions of other health information you have requested from Health Records/HIM Department
• select letters and notes from health-care providers
• upcoming and past appointments, along with summaries from your visits
• summaries of visits to the Emergency Department and inpatient units
• surgery reminders, upcoming surgery date information and surgery visit summaries

What you can do in MyChart

• Send two-way, secure communications between yourself (the patient/family) and your CHEO care team.
• Upload a photograph of yourself/your child or youth to the health record, for use by CHEO as an extra method of identification.
• Complete any questionnaires you've been asked to fill out before an upcoming visit with your CHEO care team.
• Send a copy of part or all of your health record to a provider outside of CHEO using a one-time share code.
• eCheck-in for appointments, and update your demographics, primary care provider and health card information before arriving at your appointment.

Where to find the log-in portal

Add upcoming appointments to your personal calendar

Deactivate a MyChart account

If you're looking to deactivate your MyChart account, follow these steps:

• From the MyChart menu, click on Security Settings.
• From here, follow the link in the Deactivate Your Account box to visit the account deactivation page. Make sure you read all of the instructions on this page before deactivating your account.

Add or remove proxy access

A proxy is a parent, caregiver or guardian who has access to your health record. This means they're able to see upcoming appointments, prescriptions, test results and more. Once you have your own MyChart account, it's up to you who has access to your health information. You can control this by adding or removing proxies, by following the steps below.

To add a new proxy

• From the MyChart menu, click Share My Record and select Friends and Family Access.
• Click Invite Someone to give proxy access to a parent or caregiver. They will receive an email notification inviting them to access your record. You can revoke their access at any time.

To remove an existing proxy

• From the MyChart menu, click Share My Record and select Friends and Family Access.
• Click Revoke to remove someone's proxy access. They will not receive a notification when you do this.

Questions?

If you have any questions or concerns about the privacy of your personal health information, don't hesitate to contact privacy@cheo.on.ca.

If your child or youth is 12 years of age or older and does not have the capacity to consent to the sharing of their Personal Health Information (PHI), please reach out to mychart@cheo.on.ca.