Close Alert Banner
Skip to Content

Hospital

ResearchFoundation

Text Resize

Regular Large X-Large

Colour Contrast

Default High

Accessible formats and communication supports are available, please contact accessibility@cheo.on.ca

View Our Accessibility Plan

CareersContact UsWebsite FeedbackMyChart
FR
Childrens Hospital of Eastern Ontario Logo
Contact Us
  • Visiting CHEO
    • Accessibility
    • Amenities
    • Cold and flu season
    • COVID-19
    • Emergency care
    • Family and caregiver supports
    • Family-Centred Rounds
    • Find your doctor
    • Health Records
    • Maps and locations
    • Parking
    • Pay your bill
    • Pharmacy (Kidcare)
    • Preparing for your stay or visit
    • Visiting hours and policies
    View our Physician directory page
    Find Your Doctor Directory
  • Clinics, Services & Programs
    • Directory
    • Emergency care
    • IR/Cath and Sim Labs
    • Make a referral
    • Mental health
    • School
    • Surgical care
    • Technology Enabling Child Health Innovations (TECHi)
    • Virtual care
  • Resources and Support
    • A-Z resources
    • Community supports
    • Families First newsletter
    • Family and caregiver supports
    • Indigeneity - Inclusion, Diversity, Equity, Accessibility, Social justice
    • Patient Experience
    • Reads2CHEO
    • Transition to adult care
  • Get Involved
    • Co-op program
    • Donate
    • Family Advisory Council
    • Feedback
    • Share your voice
    • Volunteer
    • YouthNet
  • About Us
    • 1Door4Care
    • About CHEO
    • Advocacy
    • Awards, Accreditations and Designations
    • Blog
    • Careers
    • Contact us
    • Disclaimer
    • Find your doctor
    • For community physicians
    • For learners, students and residents
    • For pharmacists
    • Indigeneity - Inclusion, Diversity, Equity, Accessibility, Social justice
    • Innovation
    • Kids Come First
    • Leadership
    • Newsroom
    • Partners
    • Privacy and confidentiality
    • Reporting and statistics
    • Research and innovation
    • Social media terms of use
    • Strategy Renewal
HomeVisiting CHEOHealth RecordsMyChart

MyChart

Child and physician smiling at each other

Regular Large X-Large
 
  • Open new window to share this page via Facebook Facebook
  • Open new window to share this page via LinkedIn LinkedIn
  • Open new window to share this page via Twitter Twitter
  • Email this page Email
Visiting CHEO
    • Accessibility
    • Amenities
      Toggle Section Amenities Menu
      • Caf-to-go
    • Cold and flu season
      Toggle Section Cold and flu season Menu
      • Isolation at CHEO
      • Leave of absence passes
    • COVID-19
    • Emergency care
      Toggle Section Emergency care Menu
      • Emergency Department virtual care
    • Family and caregiver supports
    • Family-Centred Rounds
      Toggle Section Family-Centred Rounds Menu
      • Virtual Family-Centred Rounds Toolkit for health-care leaders and providers
    • Find your doctor
    • Health Records
      Toggle Section Health Records Menu
      • Epic
      • MyChart
    • Maps and locations
    • Parking
    • Pay your bill
    • Pharmacy (Kidcare)
    • Preparing for your stay or visit
      Toggle Section Preparing for your stay or visit Menu
      • Bring your own medications
      • Head to Toe
      • Isolation at CHEO
      • Leave of absence passes
    • Visiting hours and policies
      Toggle Section Visiting hours and policies Menu
      • Help keep your child safe
      • Searching for restricted items

Contact us

Receive Email Updates...

MyChart login portal

What is MyChart?

MyChart is a secure, online patient portal that connects patients to parts of their CHEO electronic health record, anywhere, at any time. CHEO wants to give children, youth and families the most up-to-date health information available — even after they leave the hospital. This is why we offer MyChart.

Through MyChart, you will be able to see information related to most of your visits. MyChart is more than just an electronic version of a patient's chart. It provides:

  • easy access to patient information
  • information that patients and families need to make decisions
  • help empowering parents to be true partners in their child's care
  • information to help families keep on top of upcoming appointments
  • support to youth moving to adult care

How to sign up for MyChart

To apply for MyChart access, please fill out the MyChart Access Request Form.

CHEO's Health Information Management (HIM) team reviews all applications. If we approve your application, we'll send you an email with your activation code and instructions on how to login. Please read through the MyChart terms of service.

What will I be able to see and do in MyChart?

What you can view in MyChart

You can view:

  • a list of health issues, allergies and medications
  • most lab and imaging test results
  • growth chart information
  • eyeglass/contact prescriptions
  • password protected PDF versions of other health information you have requested from Health Records/HIM Department
  • select letters and notes from health-care providers
  • upcoming and past appointments, along with summaries from your visits
  • summaries of visits to the Emergency Department and inpatient units
  • surgery reminders, upcoming surgery date information and surgery visit summaries

What you can do in MyChart

  • Send two-way, secure communications between yourself (the patient/family) and your CHEO care team.
  • Upload a photograph of yourself/your child or youth to the health record, for use by CHEO as an extra method of identification.
  • Complete any questionnaires you've been asked to fill out before an upcoming visit with your CHEO care team.
  • Send a copy of part or all of your health record to a provider outside of CHEO using a one-time share code.
  • eCheck-in for appointments, and update your demographics, primary care provider and health card information before arriving at your appointment.

Finding your way around MyChart

Where to find the log-in portal

To access MyChart, visit the login portal.

Adding upcoming appointments to your personal calendar

You can add upcoming appointments from MyChart into your personal calendar by clicking on the selecting the “Add to Calendar” link when viewing an upcoming appointment.

Deactivating a MyChart account

If you're looking to deactivate your MyChart account, follow these steps:

  • From the MyChart menu, click on Security Settings.
  • From here, follow the link in the Deactivate Your Account box to visit the account deactivation page. Make sure you read all of the instructions on this page before deactivating your account.

Add or remove proxy access

A proxy is a parent, caregiver or guardian who has access to your health record. This means they're able to see upcoming appointments, prescriptions, test results and more. Once you have your own MyChart account, it's up to you who has access to your health information. You can control this by adding or removing proxies, by following the steps below.

To add a new proxy

  • From the MyChart menu, click Share My Record and select Friends and Family Access.
  • Click Invite Someone to give proxy access to a parent or caregiver. They will receive an email notification inviting them to access your record. You can revoke their access at any time.

To remove an existing proxy

  • From the MyChart menu, click Share My Record and select Friends and Family Access.
  • Click Revoke to remove someone's proxy access. They will not receive a notification when you do this.

Questions?

If you have any questions or concerns about the privacy of your personal health information, don't hesitate to contact privacy@cheo.on.ca.

If your child or youth is 12 years of age or older and does not have the capacity to consent to the sharing of their Personal Health Information (PHI), please reach out to mychart@cheo.on.ca.

Questions/concerns

If you have questions about MyChart, please visit the CHEO MyChart FAQ, call 613-737-7600, extension 6789 or email mychart@cheo.on.ca.

If you have questions about your personal health information, please contact privacy@cheo.on.ca.

 

 

CHEO

  • Visiting CHEO
  • Clinics, Services & Programs
  • Resources and Support
  • Get Involved
  • About Us

Contact Us

CHEO
401 Smyth Road
Ottawa ON K1H 8L1
Phone: 613-737-7600
Email Us

 

Connect with us

View our Facebook Page View our Twitter Page View our Instagram Page View our YouTube Page View our LinkedIn Page

Sign up for our newsletter

twitter:1248b279-93aa-4ec9-8398-fb5ed28a6413

Children's Hospital of Eastern Ontario logo

Copyright 2021 CHEO.

By GHD Digital
  • Sitemap
  • Accessibility
  • Disclaimer
  • Privacy and confidentiality
  • Website Feedback
  • Contact Us

Staff Portal

Close Old Browser Notification
Browser Compatibility Notification
It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.