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New CHEO building will reduce wait times and improve patient care journey

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Nov. 7, 2023, Ottawa ON – Today marked an exciting milestone for families and caregivers served by CHEO as the organization unveiled the renderings of the CHEO Integrated Treatment Centre, also known as 1Door4Care. 

The new 6-storey, approximately 200,000-square-foot building will be connected by a link to the main hospital and offer services for children and youth living with complex medical, developmental, behavioural and mental health needs. 

Expected to be completed in 2028, the new building will serve families and provide an improved new model of care being co-created by clinicians and patients.

Inspired by Indigenous Peoples’ connection to the land, the new building incorporates elements of nature such as native plants in the landscaping, biophylics representing flora and fauna from the Algonquin lands. The building will include a multi-use clinic space, a physiotherapy rehab gym, expanded mental health clinics, an indoor and outdoor multi-use space, a space for children and youth with complex emotional needs, state-of-the-art treatment rooms, advanced technology to enable virtual care, family support and community spaces as well as a new parking structure. 

This multi-year project is funded by the Ministry of Children, Community and Social Services (MCCSS), and CHEO and will be built by EllisDon Infrastructure OCH Inc. 

Quotes

CHEO 
“The 1Door4Care dream began 16 years ago as we recognized the challenges faced by families with children and youth with special needs, mental health challenges and complex medical conditions. We wanted to create programs and spaces that help every child and youth live their best life - through an innovative, individualized model of care that centers around the child and their family,” says Alex Munter, CHEO President and CEO.   

Minister of Children, Community and Social Services 
“The unveiling of the new CHEO 1Door 4Care Integrated Treatment Centre design is an exciting time for people in Eastern Ontario. This project is an excellent example of an innovative, modern service delivery model that will support better outcomes for tens of thousands of children and youth with special needs and their families,” said Michael Parsa, Minister of Children, Community and Social Services. “The new Centre will bring together many specialized services under one roof and provide a safe and welcoming space for all.”

Minister of Infrastructure 
"This is another example of our government continuing to deliver major infrastructure projects to ensure people across Ontario have access to high-quality health care services they need and deserve. As one of over 20 Public Private Partnership (P3) projects currently under construction, this project is an example of how Infrastructure Ontario's P3 model helps to manage risk and protect taxpayer dollars. Once complete, this new state-of-the-art facility will offer important health services to young people that will help them reach their full potential."   Minister of Infrastructure, Kinga Surma  

Infrastructure Ontario  
“Infrastructure Ontario is proud to partner with CHEO and EllisDon to deliver this important project designed to improve patient care and services for children and youth living with complex medical, developmental, behavioural and mental health needs. Partnerships like the ones we have established with CHEO and EllisDon are very important when it comes to driving forward healthcare projects like this one. We at IO are eager and excited to bring this vital infrastructure project to life and are pleased to be here today for the official unveiling of the renderings,” says Michael Lindsay, President and CEO of Infrastructure Ontario.  

EllisDon
“Our team is excited to be part of this great project that will improve health services offered to families, children, and youth across eastern Ontario. As lead contractor, we are committed to delivering a new facility with the highest level of quality that best serves patients’ needs,” says Wayne Ferguson, Senior Vice President and Ottawa Area Manager

Photo Gallery: Here We Grow will appear here on the public site.
About CHEO

Based in Canada’s capital, CHEO is a globally renowned health institution with a mission to provide exceptional care and support to children, youth and their families. Opening our doors in 1974, we offer a full range of specialized pediatric care and services to children from eastern and northern Ontario, western Quebec and Nunavut. Our site is home to a hospital, a children’s treatment centre, a school, a research institute, and is affiliated with the University of Ottawa as an academic health science centre. Named Canada’s best health-care employer by Forbes in 2024 and 2025, we are home to more than 6,500 staff, clinicians, scientists and researchers, as well as volunteers – all of whom work together to help children and youth achieve their best lives. 

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For more information, to secure an interview or to request a media kit, please contact: media@cheo.on.ca  

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