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April Doyle

April Doyle on CHEO’s lifesaving care of her daughter

Posted on Tuesday, February 27, 2024 02:22 PM

Meet April Doyle, Lab Technician in Cytogenetics/Molecular Genetics at CHEO

April Doyle’s connection to CHEO predates her longstanding career at the CHEO, as a Lab Technician. It started as a toddler when she was diagnosed with epilepsy. Reflecting on her time here as a child, April remembers never feeling afraid, but the opposite – having fun! The tests she underwent were never stressful, and coming to CHEO wasn’t something she dreaded – a real testament to the care she received. Many years...

Randy Sherwood

Turning dreams into a reality

Posted on Tuesday, February 20, 2024 09:15 AM

Meet Randy Sherwood, one of CHEO’s newest health care aides

Randy’s journey with CHEO started in 2011 as a cleaner in Environmental Services, but his connection to CHEO goes beyond that. At three years old, Randy came to CHEO for a near-deadly case of chicken pox.

While the pox was no match for Randy, it unfortunately caused him to develop Type 1 diabetes, which runs in his family. For 15 years, Randy came to CHEO every six months for appointments until he turned 18. All the time he spent at the...

four members of patient experience team stand holding HEART steps on sign

CHEO pours its H.E.A.R.T. into patient experience

Posted on Wednesday, February 14, 2024 09:00 AM

Effective communication is a valuable aid in patient care and recovery, which is why CHEO uses the H.E.A.R.T. model to focus on individualized care that responds to patient and family health concerns, beliefs, and variables.

The H.E.A.R.T. model — (H)ear, (E)mpathize, (A)pologize, (R)espond, (T)hank you — is built into the foundation of person- and family-centred care, one of five Best Practice Guidelines (BPGs) based on current best evidence that are implemented at CHEO.

In March 2023, CHEO achieved designate

Anabelle Parenteau

Coming full circle – how Anabelle Parenteau was inspired to work at CHEO

Posted on Monday, February 12, 2024 10:00 AM

Meet Anabelle Parenteau, Communications Specialist, Communications

One of CHEO’s newest members, Anabelle Parenteau, applied to come work for CHEO after seeing how well her young son was taken care of during a brief visit to CHEO’s Kids Come First Care clinic. Not new to the health care field, Anabelle wanted the opportunity to help staff and patients tell their stories.

In fact, Anabelle’s connection to CHEO dates back to 1974 – when CHEO first opened its doors. Her uncle, Stéphane Rochon, born...

Dr. Claudia Malic

Dr. Malic joined CHEO in 2014 and never looked back

Posted on Monday, February 05, 2024 12:55 PM

Meet Dr. Claudia Malic, Pediatric Surgeon

Dr. Claudia Malic knew from a young age that she wanted to help people. At 10 years old, she dreamed of being a doctor, and by 18, she was entering the Faculty of Medicine in Romania before later completing her plastic surgery training in the UK.

“I’ve always been a creative person. As a child, I loved playing piano and being in nature,” says Dr. Malic, “Plastic surgery offers a similar creativity. You’re equipped with a toolbox and can work in any part...

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