Our stories

CHEO nurses improve mental health support for health-care workers

Peer support for CHEO staff, medical staff and learners has significantly improved thanks in large part to the vision of critical care nurses in the pediatric intensive care unit (PICU). 

It began when PICU Advanced Practice Nurse Sophia Bucking and her colleagues felt the toll of a traumatic case during a shift in 2017. Recognizing the inherent risk of burnout and compassion fatigue, Bucking initiated conversations with critical care leadership about the need for more timely mental health support.

CHEO Nurse...

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Helping Anxious Kids Thrive: Holiday Tips for Parents

For some children and teens, school breaks like winter or summer offer a much-needed chance to unwind. For others, these times can bring unexpected challenges. Here are some tips to help your child feel more at ease during the holidays.

1. Check-in with your children and teens. Let them express their feelings in a safe, understanding and non-judgemental way that's safe, understanding and non-judgemental. It’s a good idea to slow down and spend time with your children and teens.
2. Some children and...

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Giving back to the hospital that saved her life

Meet Lisa Cater, a Clerk in CHEO's Health Records Department.

At 12, Lisa Cater was diagnosed with a brain tumor and rushed into emergency surgery at CHEO. Six months later, the tumor aggressively returned. After two more surgeries, Lisa developed hydrocephalus, a buildup of cerebrospinal fluid in the brain's ventricles, requiring a ventriculoperitoneal (VP) shunt and several revisions to ensure proper function.

After 30 rounds of radiation, Lisa was diagnosed with a life-threatening brain...

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CHEO provides mental health support for parents after NICU stay

Parents experience sudden trauma, shock, fear and sadness when a baby requires intensive care immediately after birth, and they have to face many losses.

That first cuddle. The first feed. Those first minutes, hours, days, sometimes weeks and months together.

It’s then emotional and often overwhelming when their baby leaves the ICU.

“They go home and are coping with anxiety. They're coping with the trauma,” said Carol Openshaw, a social worker at CHEO.

Openshaw supports new parents, mostly mothers, while babies are...

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A mother's gratitude and a mission to serve: Sheila James’ journey to CHEO

Meet Sheila James, Director of the Office of Indigeneity, Inclusion, Diversity, Equity, Access and Social Justice at CHEO.

Sheila James vividly recalls the moment that changed her career trajectory. As a former artist turned equity advocate, she never envisioned a career in healthcare. She had grown up with two parents who were physicians, seeing long hours, calls in the middle of the night and the stress that came with the profession.

But everything changed when an email from CHEO landed in her inbox.

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