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HomeClinics, Services & ProgramsA-Z DirectoryDental Clinic

Dental Clinic

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Children, youth and families  Healthcare providers

About the Dental Clinic

The CHEO Dental clinic provides specialized services to children and youth with dental conditions needed treatments in a hospital setting. The clinic provides a full range of dental specialties services in both the outpatient clinic and the operating room. 

The CHEO Dental clinic is also the designated regional Centre for The Cleft lip and/or palate program. The program allows for integrated care of complex dental/facial anomaly. 

About our team

The dental department is a team of dental experts including specialists in pediatric dentistry, general dentists, oral maxillofacial surgeons, orthodontists, periodontists, prosthodontists and endodontists. Helping these professionals are dental hygienists, dental assistants, a dental treatment coordinator and administrative staff. 

Information for children, youth and families

Before your appointment

Please sign up for a MyChart account before your first visit.  

Our scheduling team will call you to schedule an appointment.  

If something changes and you need to reschedule your appointment, please let us know at least 24-48 hours in advance by calling 613-737-7600 x2222. No-shows or frequent cancellations may result in discharge from the service. 

What to expect during your appointment

On the day of your first visit, you will register with the clerks at the front desk. You will be required to fill a series of forms and questionnaires. 

Please have with you: 

  • Your child's valid OHIP card 

  • All relevant information/X-rays from your family dentist 

  • Your dental insurance information 

The first appointment is always a treatment planning consultation. The initial clinic visit is to assess your child's dental health, needs and oral hygiene. Please remember, most dental treatment is not included in OHIP coverage. The professional fees of the Division of Dentistry at CHEO are consistent with community dental specialists.

What to expect video

Frequently asked questions

How can I make an appointment?
All patients must be referred by a Physician or Dentist.  After a referral is received, we will notify the referring Physician or Dentist whether the referral has been accepted or denied. If accepted, we will provide an estimated wait time. This wait time can vary based on demand and urgency.  Once we have an appointment spot to offer, our Scheduling Team will call you to schedule an appointment. 
Who should I contact if I am worried or have questions? 

For any emergency, call 911.  This includes emergencies involving your child’s Dental-related concerns. 

For patients who are being followed by the Dental Clinic: For patients who have seen a CHEO DentalProvider, call the front desk at 613-737-2357. Please avoid leaving multiple messages for the same issue. 

For patients who are waiting for their first visit with the Dental Clinic, please call your referring provider for any concerns or emergencies with your child's teeth. 

Sign up for MyChart to access your CHEO health record anywhere, any time. 
MyChart is a secure, online patient portal that connects you to parts of your CHEO electronic health record and allows you to send two-way secure communication to your care team, complete any questionnaires your care team sends and much more. 
To learn more about MyChart and sign up, visit our MyChart page and fill out the MyChart Access Request Form.

Ontario Cleft Lip and Palate/Craniofacial Dental Program

One in every 700 infants in Ontario is born with a cleft of the lip and/or palate or other craniofacial difference. These conditions can be corrected through surgery, specialized dental treatment and speech therapy.

To assist families of children and young adults who must cope with the expense of specialized dental treatment, the Ministry of Health and Long-Term Care provides funding for The Ontario Cleft Lip and Palate/Craniofacial Dental Program, managed by the Provincial Council for Maternal and Child Health. This program provides financial assistance for the specialized dental needs of affected individuals

Learn more about the Ontario Cleft Lip and Palate/Craniofacial Dental Program

Information for healthcare providers

Physician or dentist referral is required.

Dental Clinic referral form

Referral criteria and eligibility

Eligibility criteria for referrals include: 

  • Children 3 years and under with severe cavities 

  • Children 16 years and under with a significantly compromising medical condition such as cancer, organ transplant, congenital heart disease, cleft lip and/or palate, craniofacial anomaly, physical disabilities, developmental delay and autism. 

Contact us

Dental Clinic (C-7), CHEO 
401 Smyth Road 
Ottawa ON 
K1H 8L1 
Fax: 613-738-4201 

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Phone: 613-737-7600
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