Jump to the information you need
Children, youth and families Healthcare providers
About the Urology Clinic
The clinic supports children and youth with genito-urinary and kidney problems. Patients may be referred for problems including:
- hypospadias, hydroceles, undescended testes and other groin and scrotal problems
- obstructive uropathy
- tumors of the kidney, bladder and testicles
- neurogenic bladder, bladder exstrophy/epispadias.
A complete urological evaluation is available for children presenting with urinary tract infection/vesicoureteric reflux.
Services
- urology
- urodynamics lab
- intermittent catheterization teaching for children, parents, community/school
- biofeedback
- urological follow-up for patients with spina bifida
Important information for children, youth and families
| Before your appointment |
| Please sign up for a MyChart account before your first visit. Our scheduling team will call you to schedule an appointment.
Missed Appointments & Late Cancellations
CHEO is committed to providing timely care for children, youth, and families. If this is your first appointment in a clinic or department and you miss two appointments without giving at least 48 hours’ notice, your referral will be returned to the care provider who submitted it. They can then follow up with you to confirm whether you still need or wish to proceed with the referral. We understand life happens and unforeseen events come up. Please notify us as early as possible by calling 613-737-7600 x2222 — ideally at least 48 hours in advance — if you need to cancel or reschedule. This helps us offer the appointment to another family and keep wait times as short as possible. A cancellation 48 hours or more in advance will not count as a missed appointment. |
Frequently asked questions
| How can I make an appointment? |
| All patients must be referred by a Physician or Nurse Practitioner. After a referral is received, we will notify the referring Physician or Nurse Practitioner whether the referral has been accepted or denied. If accepted, we will provide an estimated wait time. This wait time can vary based on demand and urgency. Once we have an appointment spot to offer, our Scheduling Team will call you to schedule an appointment. |
| Who should I contact if I am worried or have questions? |
|
Sign up for MyChart to access your CHEO health record anywhere, any time.
MyChart is a secure, online patient portal that connects you to parts of your CHEO electronic health record and allows you to send two-way secure communication to your care team, complete any questionnaires your care team sends and much more.
To learn more about MyChart and sign up, visit our MyChart page and fill out the MyChart Access Request Form.
Information for healthcare providers
Make a referral
Our clinic is now accepting e-referrals with Ocean!
If you’re already on Ocean, look us up via your account by searching "CHEO".
If you don’t yet have an Ocean account, no problem - signing up is free.
You can make an e-referral using Ocean, or send a referral by fax to our address below.
Contact us
Clinic C-2 B
Urology Clinic
CHEO
401 Smyth Road
Ottawa, ON K1H 8L1
Fax: 613-738-4290