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Children, youth and families Healthcare providers
About the Gender Diversity Clinic
The CHEO Gender Diversity Clinic is a multidisciplinary team of experts in gender care. We value inclusive, affirming, patient- and family-driven care. We use the most up-to-date national and international guidelines in order to care for gender-diverse and gender questioning youth and their families. Using a non-judgmental approach, we work with families to create individualized care plans that support each youth’s gender affirmation goals.
We will help your transition medically or socially either by direct or referral services
Information for children, youth and families
| Before your appointment |
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You will need to bring the following items to your appointment:
Please sign up for a MyChart account, prior to your first visit. Our scheduling team will contact you by phone to schedule an appointment. If something changes and you need to reschedule your appointment, please let us know at least 24-48 hours in advance if you are unable to make it by calling 613-737-7600 x2222. No-shows or frequent cancellations may result in discharge from the service. |
Frequently asked questions
| How can I make an appointment? |
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We accept referrals from:
Once we receive your referral, we review it and you will receive an intake call. We will call you directly to let you know your appointment time. |
| Who should I contact if I am worried or have questions? |
| For any emergency, including issues related to personal safety: call 911. This includes emergencies involving your child’s Gender Diversity-related concerns. For patients who are being followed by the Gender Diversity Clinic For patients who are waiting for their first visit with the Gender Diversity Clinic |
| How long will I have to wait for my appointment? |
| Our wait times vary and each referral is triaged for urgency. We will book your intake appointment as soon as we can. Should your condition change please have your doctor reach out to the clinic with an update. |
Sign up for MyChart to access your CHEO health record anywhere, any time.
MyChart is a secure, online patient portal that connects you to parts of your CHEO electronic health record and allows you to send two-way secure communication to your care team, complete any questionnaires your care team sends and much more.
To learn more about MyChart and sign up, visit our MyChart page and fill out the MyChart Access Request Form.
Information for healthcare providers
Make a referral
Our clinic is now accepting e-referrals with Ocean!
If you’re already on Ocean, look us up via your account by searching "CHEO".
If you don’t yet have an Ocean account, no problem - signing up is free.
You can make an e-referral using Ocean, or meet with your family doctor, pediatrician or school guidance counsellor, etc. and ask them to send in a referral.
Gender Diversity Clinic referral form
| Referral criteria and eligibility | ||||||||
Other information For youth older than 16.5 years old who are not eligible for our clinic, resources are available through Rainbow Health Ontario and Centretown Community Health Centre Youth Gender Program, and Planned Parenthood Ottawa: Affirm. |
Other helpful information for providers
Initial intake appointment will be with our team Social Workers.
Contact us
The Gender Diversity clinic is located at the main CHEO campus in C-5 (within our Adolescent Health clinic). Check out our maps and locations page to help you find it.
Gender Diversity Clinic (C-5), CHEO
401 Smyth Road
Ottawa ON K1H 8L1Tel: 613-737-7600 ext 3174
Fax: 613-738-4258