Close Alert Banner
Skip to Content

Hospital

ResearchFoundation

Text Resize

Regular Large X-Large

Colour Contrast

Default High

Accessible formats and communication supports are available, please contact accessibility@cheo.on.ca

View Our Accessibility Plan

CareersContact UsWebsite FeedbackMyChart
FR
Childrens Hospital of Eastern Ontario Logo
Contact Us
  • Coming to CHEO
    • Accessibility
    • Amenities
    • CHEO KidCare Pharmacy
    • Health Records
    • Maps and locations
    • Parking
    • Patient safety
    • Pay your bill
    • Preparing for your stay or visit
    • Research Connection
    • Visiting hours and policies
    View our Physician directory page
    Find Your Doctor Directory
  • Clinics, Services & Programs
    • A-Z Directory
    • Core Innovation
    • Emergency care
    • IR/Cath and Sim Labs
    • Make a referral
    • Mental health
    • School
    • Surgical care
    • Virtual care
  • Resources and Support
    • A-Z resources
    • Community supports
    • Families First newsletter
    • Family and caregiver supports
    • Indigeneity - Inclusion, Diversity, Equity, Accessibility, Social justice
    • Patient Experience
    • Transition to adult care
  • Get Involved
    • Co-op program
    • Donate
    • Family Advisory Council
    • Feedback
    • Share your voice
    • Volunteer
    • YouthNet
  • About Us
    • About CHEO
    • Careers at CHEO
    • CHEO leadership
    • For community physicians
    • For learners, students and residents
    • For pharmacists
    • Newsroom
    • Our partners
    • Privacy and confidentiality
HomeClinics, Services & ProgramsA-Z DirectoryMetabolics Clinic

Metabolics Clinic

Boy looking at camera

Regular Large X-Large
 
  • Open new window to share this page via Facebook Facebook
  • Open new window to share this page via LinkedIn LinkedIn
  • Open new window to share this page via Twitter Twitter
  • Email this page Email
Clinics, Services & Programs
    • A-Z Directory
      Toggle Section A-Z Directory Menu
      • Aakuluk clinic
      • Access Team
      • Adolescent Health Clinic
      • Anesthesiology and pain medicine
      • Audiology Clinic
      • Autism Services
        Toggle Section Autism Services Menu
        • Autism FAQ
        • Contact us
        • Early Years
        • Foundational Family Services
          Toggle Section Foundational Family Services Menu
          • Caregiver support
          • Caregiver-mediated early years services
          • School readiness services
          • Sleep support services
          • Social skills groups
        • Impact stories
        • Neurodevelopmental Health Patient and Family Advisory Committee
        • School Support Program
        • School Support Services
        • Urgent Response Services
      • Bone Health Clinic
      • BORN Ontario
      • Cardiology Clinic
      • Centre for Healthy Active Living
      • Child and Youth Protection
      • Child Life
      • Children's Treatment Centre
      • Chronic pain service
        Toggle Section Chronic pain service Menu
        • Be sweet to babies
      • Cleft Lip and Palate
      • Clinic for Augmentative Communication
      • Complex Care Program
        Toggle Section Complex Care Program Menu
        • Complex Care Family Advisory Council
      • Coordinated Service Planning
      • Critical Care Transport Team (CCTT)
      • Cystic Fibrosis Clinic
      • Dental Clinic
      • Dermatology Clinic
      • Development and Rehabilitation
      • Diabetes Clinic
        Toggle Section Diabetes Clinic Menu
        • Type 2 Diabetes Clinic
      • Diagnostic Assessment Services
        Toggle Section Diagnostic Assessment Services Menu
        • Next steps: Lanark, Leeds and Grenville
        • Next steps: Ottawa
        • Next steps: Prescott and Russell
        • Next steps: Renfrew counties
        • Next steps: Stormont, Dundas and Glengarry
      • Down Syndrome Clinic
      • Eating Disorders Program
      • Emergency care
      • Endocrinology Clinic
      • ENT and Otolaryngology
      • Extensive Needs Service
      • FASD Worker Program
      • First Words program
      • Gastroenterology, hepatology and nutrition
        Toggle Section Gastroenterology, hepatology and nutrition Menu
        • Inflammatory Bowel Disease Centre
      • Gender Diversity Clinic
      • Genetics Clinic
        Toggle Section Genetics Clinic Menu
        • Connective Tissue Clinic
        • Fetal Alcohol Spectrum Disorder
        • Genetic Counselling
        • Hereditary Cancer Clinic
        • Prenatal Genetics Service
      • Genetics Diagnostic Laboratory
        Toggle Section Genetics Diagnostic Laboratory Menu
        • Genetic tests available
        • Genetics Laboratory frequently asked questions
        • Requisitions and forms
        • Sample requirements and shipping
      • Global health
        Toggle Section Global health Menu
        • International Adoption Clinic
      • Gynecology Clinic
      • Hematology and Oncology Program
        Toggle Section Hematology and Oncology Program Menu
        • Oncology Patient and Family Advisory Council
      • Home and Community Care
        Toggle Section Home and Community Care Menu
        • Family-Managed Home Care (FMHC)
      • Infectious Diseases Clinic
      • Knowledge Institute on Child and Youth Mental Health and Addictions
      • Laboratory-EORLA
      • Lactation Support Team
      • Medical Imaging
      • Metabolics Clinic
      • National Newcomer Navigation Network – N4
      • Neonatal Care
        Toggle Section Neonatal Care Menu
        • Connecting babies and their caregivers
        • Neonatal Follow-up Clinic
        • Neonatal Intensive Care Unit (NICU)
        • NICU Family Guide
      • Nephrology Clinic
      • Neurodevelopmental Disorders Diagnostic Clinic
      • Neurology Clinic
        Toggle Section Neurology Clinic Menu
        • Transitioning to adult neurology care
      • Neuromuscular Clinic
      • Neurophysiology Lab
      • Neurosurgery Service
      • Newborn Screening
      • Nunavut Program
      • Nutrition Outpatient Clinic
      • Occupational Therapy
      • Ophthalmology Clinic
      • Orthopedic, Sports injury and Scoliosis Clinic
      • Palliative Care
      • Pediatric Intensive Care Unit
      • Pediatric Medicine
      • Pediatric Surgery Clinic
      • Pharmacy
      • Physiotherapy services
      • Plastic Surgery Clinic
      • Pulmonary Function Laboratory
      • Recreation Therapy
      • Rehabilitation
      • Respirology Clinic
      • Rett syndrome
      • Rheumatology Clinic
      • School-based Rehabilitation Services
      • Sexual Assault/Abuse Care Program
      • SIM program
        Toggle Section SIM program Menu
        • SIM faculty
        • SIM safety solutions
        • Simulation outreach
      • Sleep and Home Ventilation Clinic
      • Sleep Lab
      • Speech Therapy
      • Telemedicine and tele-mental health
      • Urology Clinic
    • Core Innovation
    • Emergency care
    • IR/Cath and Sim Labs
    • Make a referral
    • Mental health
      Toggle Section Mental health Menu
      • Mental health research
      • Mental health services at CHEO
      • Waiting for mental health services
      • Young Minds Partnership Report Card 2018-2019
    • School
      Toggle Section School Menu
      • CHEO School Programs
      • School Authority Board
    • Surgical care
      Toggle Section Surgical care Menu
      • 1. Getting ready for surgery
      • 2. One day before surgery
      • 3. Day of your surgery
      • 4. After surgery
      • Day Surgery Survey
      • Information for youth
    • Virtual care

Contact us

Receive Email Updates...

Jump to the information you need

Children, youth and families  Healthcare providers

About the Metabolics program  

Our metabolism is how our body uses dietary proteins, fats, and carbohydrates to make energy. Inherited metabolic diseases (IMDs) are genetic conditions that result in a problem with the body’s metabolism and biochemistry. There are hundreds of different IMDs, and their symptoms, treatments, and prognoses vary widely.    

Our clinic provides diagnosis, treatment and ongoing care for the following types of patients: 

  • children and adults with known or suspected IMDs (including disorders of amino acid, fatty acid, organic acid, or carbohydrate metabolism, and lysosomal storage, peroxisomal, and mitochondrial disorders) 

  • children with a positive newborn screen 

  • children and adults with a positive family history of an IMD 

  • children and adults with unexplained seizures and/or neurological dysfunction 

Treatments provided to IMD patients may include specialized diets and medical foods, medications, enzyme replacement therapies, transplants, and more novel treatments (e.g. gene therapy). We work closely with other medical teams and allied health professionals to provide care to IMD patients. Our team is actively involved in research, including clinical trials. 

Please note, children and adults with unexplained neurodevelopmental disorders (global developmental delay, intellectual disability, autism spectrum disorder, or other complex developmental-behavioural disorder) can be referred to the Neurodevelopmental Disorders Diagnostic Clinic (NDDC). If they are diagnosed with an IMD, they will be transferred to the Metabolics Clinic for ongoing care. 

About our team 

Our team includes three physicians, one nurse case manager, one newborn screening nurse, and two specialized metabolic dietitians. We also have a part time social worker and a part time clinical psychologist. 

Information for children, youth, and families 

Before your appointment

You will need to bring the following items to your appointment:

  • health card
  • relevant medical records and medication list
  • developmental assessments
  • relevant dietary records

Please consider signing up for a MyChart account before your first visit.

Our scheduling team will contact you by phone to schedule an appointment.

If something changes and you need to reschedule your appointment, please let us know at least 24-48 hours in advance by calling 613-737-7600 x3912. No-shows or frequent cancellations may result in discharge from the service.

What to expect during your appointment

During your visit, you may be seen by the following health care providers:

  • a nurse who will review medications and collect measurements
  • doctors with special expertise in genetic metabolic disorders
  • dietitians who specialize in the nutrition issues of IMDs,
  • psychologists and social workers

CHEO is a teaching hospital, you/your child may be seen by a medical student, resident, fellow, or other learners.

You will be asked questions about your/your child’s pregnancy and birth, your/your child’s medical history, and your family history (on both parents’ sides). The doctor will also do a physical examination.

Depending on the information you provide and the results of the physical examination, the doctor may offer additional testing for you/your child. This could include blood or urine tests or imaging (e.g. x-rays or MRI).

Parents may also need to give a blood sample, so be sure to bring a valid health card.

After your appointment
You will have follow-up with a member of our team to review the results of any requested tests.

Frequently asked questions

How can I make an appointment?

All patients must be referred by a Physician or Nurse Practitioner.

After a referral is received, we will notify the referring Physician or Nurse Practitioner whether the referral has been accepted or denied, and if accepted we will provide an estimated wait time. This wait time can vary based on demand and urgency. Once we have an appointment spot to offer, our Scheduling Team will reach you by phone to schedule an appointment.

Who should I contact if I have questions?
  • For any emergency, call 911. This includes emergencies involving your child’s IMD
  • For patients who are being followed by the Metabolics Clinic: For patients who have seen a CHEO Metabolics Provider, call your Nurse Case Manager or send a direct message to them through MyChart. This is not for urgent calls. Our nurses are here to give support, education, and will work to coordinate your child’s care. It may take 3-5 days for us to get back to you (and sometimes longer during holidays). We will return the most urgent calls first. Please avoid leaving multiple messages for the same issue.
  • For patients who are waiting for their first visit with the Metabolics Clinic: Please do not call the nurses line if you have not yet been seen by a CHEO Metabolics Provider. Please call your family doctor, pediatrician, or visit your nearest walk-in clinic.
What tests might I need?

We may need to perform tests, either on the same day as your visit or at a later date. These tests may include:

  • blood tests
  • urine tests
  • x-rays or other medical imaging
  • skin biopsies

If needed at later visits, more specialized testing could be requested. These tests and the results will be discussed with you at your clinic visits.

Why am I being referred to the Metabolics program?
You, or your child, have been referred for assessment because your doctor feels there is a chance you may have an Inherited metabolic diseases (IMD). A Metabolics physician may recommend specific testing to help make the diagnosis. If you, or your child, are found to have an IMD, the Metabolics physician will make sure you receive the correct treatment.

Sign up for MyChart to access your CHEO health record anywhere, any time. 
MyChart is a secure, online patient portal that connects you to parts of your CHEO electronic health record and allows you to send two-way secure communication to your care team, complete any questionnaires your care team sends and much more. 
To learn more about MyChart and sign up, visit our MyChart page and fill out the MyChart Access Request Form.

Information for healthcare providers

Make a referral

Our clinic is now accepting e-referrals with Ocean!

If you’re already on Ocean, look us up via your account by searching "CHEO".
If you don’t yet have an Ocean account, no problem - signing up is free.

Make a referral in Ocean

A physician referral is required. You can make an e-referral using Ocean, or send a referral by mail or fax to our address below.

Please include the following with your referral:

  • Reason for referral
  • All supporting medical information including previous biochemical and genetic testing results
  • Any diagnostic imaging results
  • Relevant growth charts
  • Developmental, educational, or psychological reports, if available
  • Family history information, if available

Other helpful information for providers

If you are unsure if you should refer your patient to our service, have questions about ordering testing, or interpreting laboratory results, please submit an eConsult through OTN or the Champlain eConsult BASE Service.

Contact us

Metabolics Clinic  

The Metabolics clinic is located at the main CHEO campus (401 Smyth Road) in Clinic C-5. We are on the main level of the hospital. Please follow the maps and signs to find us. Our clinic is open Monday to Friday, 8a.m. to 4p.m. 

Mailing address:

Clinic C-5 
CHEO 
401 Smyth Road 
Ottawa, ON K1H 8L6 
Tel: 613-737-7600 Ext 3912 
Fax: 613-738-4258 

 Metabolics Office  

The Metabolics office is located on the 3rd floor of the Max Keeping Wing, attached to the main CHEO building. The Metabolics office is open Monday to Friday, 8a.m. to 4p.m. 

You can reach the Metabolics administrative assistant at 613-737-7600 extension 2821 or by fax at 613-738-4216. 

Mailing address:

Division of Metabolics and Newborn Screening
Department of Pediatrics, Room W3116
CHEO
401 Smyth Road
Ottawa, ON K1H 8L6
Tel: 613-737-7600 Ext 2821
Fax: 613-738-4216

CHEO

  • Coming to CHEO
  • Clinics, Services & Programs
  • Resources and Support
  • Get Involved
  • About Us

Contact Us

CHEO
401 Smyth Road
Ottawa ON K1H 8L1
Phone: 613-737-7600
Email Us

 

Connect with us

View our Facebook Page View our Instagram Page View our YouTube Page View our LinkedIn Page

Sign up for our newsletter

twitter:00000000-0000-0000-0000-000000000000

Children's Hospital of Eastern Ontario logo

Copyright 2025 CHEO.

By GHD Digital
  • Sitemap
  • Accessibility
  • Disclaimer
  • Privacy and confidentiality
  • Website Feedback
  • Contact Us

Staff Portal

Close Old Browser Notification
Browser Compatibility Notification
It appears you are trying to access this site using an outdated browser. As a result, parts of the site may not function properly for you. We recommend updating your browser to its most recent version at your earliest convenience.