Checklist: the day before surgery |
Children and youth:
- take a bath or shower the evening before (or the morning of) surgery
- remove all make up and nail polish
- remove all jewellery (including plastic jewellery) from piercings (from nose, tongue, belly button, eyebrows, ears, etc.)
- use a pad instead of a tampon on the day of surgery if you are having your period
Parents, guardians and caregivers:
- arrange child care for your other children
- speak with CHEO staff to confirm the time you should arrive
- arrange for a ride home from the hospital
- prepare your child or youth so they have an age-appropriate understanding of what’s going to happen at the hospital (see Speaking to your child about surgery)
- have acetaminophen (Tylenol® or Tempra®) and Gravol® on hand at home
- pack a bag with comfortable clothes, slippers, music, books and a special comfort toy
We do not have lockable storage for your valuable items. You are responsible for keeping track of any valuable items that you bring to the hospital. |
Confirming the time of your surgery or procedure |
We will call you 1 to 2 days before your surgery or procedure to confirm the time you should arrive at CHEO. If we do not call you by 8 pm the evening before, call CHEO’s Admitting Department: 613-737-7600, ext. 2310, before 11 pm. |
What if my child or youth is sick before surgery? |
Call your surgeon’s office as soon as possible if your child or youth has had or been in contact with someone who has these contagious disease illnesses in the three weeks before surgery: chicken pox, mumps, measles, tuberculosis (TB), whooping cough or scarlet fever. Contact your surgeon’s office if your child or youth has had any of these symptoms in the last week:
- has a cold or cough with mucus (and doesn’t feel like eating or is very tired)
- is wheezing
- has a fever (above 38 C)
- is vomiting or has diarrhea
Between 4 and 11 pm the evening before surgery (or if you can’t reach your surgeon), call Admitting at 613-737-7600, ext. 2310, and tell them your child or youth is ill. After 11 pm the evening before surgery, call 613-737-2346 (Surgical Day Unit) and leave a message. Be sure to include your child’s name, date of surgery, surgeon’s name and the illness (for example, a cold or fever). We may ask you to come to the Surgical Day Unit in the morning to have them assessed by the anesthesiologist to decide if we will go ahead with the surgery or procedure. For their safety, we may have to reschedule their surgery |
Driving after surgery |
You are not allowed to drive for 24 hours after having an anesthetic. |
Fasting guidelines |
Your child’s or youth’s surgery may be delayed or rescheduled if they have had something to eat or haven’t followed the fasting requirements for liquids. Stop solid foods at midnight the day before your procedure Stop formula / fortified breastmilk 6 hours before your procedure time Stop breast milk 4 hours before your procedure time Stop clear fluids (apple juice, water) when you arrive at the hospital Why can’t my child or youth eat or drink before surgery or a procedure? Everyone having anesthesia must have an empty stomach While a patient is asleep during surgery, food or fluid in the stomach can come back up into the throat and go into the lungs. This can cause problems with breathing and infection. Please note: Some children may require different fasting times and this will be discussed with you by your care team. On the day of the surgery or procedure:
- do not give your child or youth gum or candies
- encourage your child or youth to drink water or apple juice until arrival at hospital
Does your child have to take medication? If the surgeon or anesthesiologist tells you to give your child or youth regular medication on the day of surgery, give the medication with a very small amount of water only. Do not give with apple sauce, yogurt or other foods. Is your child or youth having an endoscopy? If your child is having an endoscopy, please follow the special fasting guidelines from your doctor or nurse. |
Who should come to CHEO? |
Parent/caregiver presence policy and visitor policy:
When parents and caregivers come with their child or youth to CHEO, they arrive not as visitors, but as part of the care team. They are actively working with us as part of their child’s care team, providing vital health information only they would know and giving emotional support in a way only a parent or caregiver can. For this reason, parents/caregivers will never be separated from their child.
Coming to CHEO
To limit the number of people in the building the following rules will apply:
Clinic/Surgical Day Unit appointment
- Only ONE parent or caregiver will be allowed to accompany children and youth while at CHEO.
Emergency Department visit
- Only ONE parent or caregiver will be allowed to accompany children and youth while at CHEO
Staying at the hospital (admitted to CHEO's inpatient units)
- For children and youth admitted to CHEO's inpatient units, they can have two designated parents/caregivers with ONE permitted at the bedside at a time (designated parents/caregivers must be 12 or older).
- Overnight, only ONE parent/caregiver is permitted to remain onsite.
Exceptions to these rules
For some patients (e.g. persons with disabilities) coming for an appointment in a clinic or the Surgical Day Unit, a second essential support person may be allowed to help patients and care teams. For patients and parents/caregivers who require additional support, please contact your care team to determine if an exception to ONE parent or caregiver at a time can be granted. For Emergency Department (ED) visits, please discuss your need for an exception on arrival to the ED.
Who can't enter
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- At this time, visitors are not permitted.
- Parents/caregivers who do not pass the entrance screening.
- Siblings younger than 12 are not permitted. We appreciate this requires childcare arrangements for younger siblings and we are grateful for your support in doing so.
It is important to us that your child/youth receives the care that they need. If you require an exception to any of our caregiver/visitor policies to ensure that your child/youth can access care, please contact a member of your care team or reach out to CHEO's Patient Experience team (experience@cheo.on.ca or 613-737-7600 ext. 3078).
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Where to enter and what to do before you arrive
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Where to enter
All children, youth and parents/caregivers must enter through the main entrance for clinic visits, or the Emergency Department in urgent cases. Other entrances are closed.
Screening
To make sure we are always putting safety first and minimizing any chance of transmission of infections during the peak viral season, anyone who comes to CHEO, including parents and caregivers, is screened before entering. Anyone who is sick will not be allowed to enter. Rest assured, if you, as part of the care team, cannot come onsite due to sickness, we will work with you to make sure your child/youth has support.
Make sure to complete our entrance screening before coming to CHEO. For those coming to CHEO for a scheduled appointment please make sure to complete it no more than 48 hours before your scheduled appointment. Additional safety precautions remain in place – including, physical distancing, masking and handwashing, to name a few.
Complete your online screen.
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Frequently asked questions for parents/caregivers coming to CHEO
What is the difference between a parent/caregiver and a visitor
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Parent/caregiver: Someone who is over 12 years old and helps a child or youth with activities of daily living – e.g. parent, grandparent, older sibling, legal guardian, etc. A parent/caregiver can be designated by a patient. A parent/caregiver is never considered a visitor because they are a vital part of the care team.
Visitor: Someone who is part of a child or youth’s family or support network—e.g. sibling, extended family member, friend, etc.—but not a designated parent/caregiver.
At this time visitors are not permitted. This will help us limit the number of people in the building and ensure the safety of your loved ones. Read the "Entering CHEO" section above to learn more.
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Will I be asked to show proof of COVID-19 vaccination?
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CHEO asks everyone about their COVID-19 vaccination status as part of our entrance screening, but you do not need to show proof. |
I'm a COVID-19 unvaccinated or partially vaccinated parent/caregiver, what can I expect?
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For everyone’s safety, we are asking that all parents and caregivers who are able to get vaccinated against COVID-19 do so. Parents/caregivers are asked to be vaccinated to protect those they interact with while at CHEO. Those who are currently unvaccinated or partially vaccinated will still be permitted to come to CHEO, with additional safety measures. As important members of our care team, we will never create a barrier for parents/caregivers to accompany their child to CHEO.
What to expect
Ultimately we want everyone who visits CHEO to be fully vaccinated. For the very few who fall into the category of unvaccinated/partially vaccinated, we ask that you stay out of common spaces such as the cafeteria, coffee shop, or pharmacy — please bring your own snacks and ask your care team how you can get what you need while staying at your child’s bedside. |
Will I be required to wear a face mask while at CHEO?
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Yes! Masks are given to all parents/caregivers and patients at CHEO. Families are welcome to wear a personal KN95 or other mask when coming to CHEO. We will ask you to put the procedural mask we give you on top as we can't quality check everyone's personal mask.
Please wear your assigned mask when:
- a health-care provider comes into your child’s or youth’s room
- you go outside of your child’s or youth’s room
- physical distancing measures cannot be maintained (including shared rooms)
Masks at CHEO
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Thank you
We appreciate your patience and understanding as we continue to update our procedures to keep everyone safe. Please be kind to our entrance screeners, staff and medical staff when you meet them. Safety first is our top priority at CHEO.
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Preventing the spread of infections |
We want to make sure our patients get well quickly. Please help us prevent the spread of infections:
- Clean your hands often with soap and water or alcohol-based hand gel. You must wash with soap and water if you can see dirt or if there is mucous on your hands.
- If you are sick (a fever, cough, runny nose, diarrhea, a new rash or are feeling ill) and your child or youth is having surgery, stay home and send another parent or legal guardian with your child or youth.
- Remember to have a bath or shower the night before (or the morning of) your surgery.
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Surgery delays or rescheduling |
Unfortunately, surgeries and procedures are sometimes delayed or rescheduled because:
- we need to do emergency surgery on a seriously ill or injured child or youth
- another surgery takes longer than expected.
- we do not have an inpatient bed available for children or youth needing to stay overnight after surgery (caused by high numbers of patients in the hospital)
We will do our best to keep you informed about any delays. We only reschedule surgeries if we have no other choice. If your child’s or youth’s surgery gets delayed, we will book a new surgery date as quickly as possible. We appreciate your understanding! |