As of September 20, 2021, and on behalf of the Kids Come First Health Team, CHEO is responsible for overseeing and delivering local pediatric home care services and staff in the Champlain region.
Many families of children and youth, including those with medically complex needs, asked for a more connected system of care for kids and teens. Our goal is to provide a simpler, more seamless and coordinated approach to home and community care, and to improve your child’s health-care experience.
Referrals for pediatric home and community care services
Parents, legal guardians, family physicians, community pediatricians, other health care providers and youth themselves can make a referral to CHEO for home care services.
To make a referral, please call our main phone number at 613-737-7600 x1794 and you will be connected to a member our team. When you call, please let us know that you are making a referral for home care services.
If your child’s family physician, community pediatrician or other health-care provider has already made a referral for your child, a member of our team will call you once the referral has been processed.
You will be connected with one of our Care Coordinators. Your Care Coordinator will work with you and your child to understand what services your child needs and to develop a care plan that ensures your child receives the ongoing care that they need, when they need it.
Frequently asked questions
What has changed? |
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As of September 20, 2021, the Ministry of Health has transferred pediatric home care services to CHEO from Home and Community Care Support Services Champlain (formerly Champlain LHIN). Current services will remain the same and one of our top priorities is ensuring continuity of care through this transfer of services. Our aim is to make the transfer as seamless as possible for children, youth and families. |
What prompted this change? |
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Many families of children, including those with medically complex needs, asked for a more connected system of care. The goal of the transfer of pediatric home care services to CHEO is to provide a simpler, more seamless and coordinated approach to care to improve your child’s health-care experience. These changes will ultimately make it easier for you to get the right care, when you need it and where you need it. |
Which home and community care services will CHEO provide? |
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CHEO delivers the following pediatric services in partnership with trusted partners:
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Contact us
If you have any questions about pediatric home and community care, please contact our team at 613-737-7600 ext. 1794, or by email at integratedcaredelivery@cheo.on.ca.